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Michael LeonardFlag for United States of America

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RDS / office 365 question

hello, we have installed office 365 on an RDS server, and signed into O365 excel with an E3 account. however, when other users sign into the RDS server and launch excel they are prompted to signin to office.

how can we fix this? so anyone can sign into the RDS server and launch excel and not be prompted to sign into excel.  thanks in advance.
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Lee W, MVP
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As far as I know, everyone has to sign in to office. But you should just have to sign in once.
Hi siber1,
You need to install Office 365 on RDS by using shared computer activation method using office deployment tool.
Once you install successfully, then all RDS users who use that office version can login to their account  and use that office without any issue.
Please refer below before go ahead,

Deploy Microsoft 365 Apps by using Remote Desktop Services

https://docs.microsoft.com/en-us/deployoffice/deploy-microsoft-365-apps-remote-desktop-services 

Overview of shared computer activation for Microsoft 365 Apps

https://docs.microsoft.com/en-us/deployoffice/overview-shared-computer-activation 



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hi Udara, we actually did follow those exact steps, yet everytime a new user logs into the RDS server and launches excel it asks them to activate it with their credentials.
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Udara Peiris
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yes, we have also seen this article and verified that our install is correct, it shows shared office application.  but again, when other users login they are asked to signin and activate their copy of excel.   I believe RDS should not be prompting each user to activate office?
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Lee then what is the point of installing office in shared mode?

i think the answer is, that one E3 account you activate with, say a service account, i could potentially give to all users to use on that RDS server, i believe because its in shared mode the 5 user licenses dont apply can anyone  confirm?
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thanks appreciate the input on this.