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Outlook 2007 not saving contacts correctly

I have a customer that has Outlook 2007. Outlook will not display, in its list of contacts, a newly added contact. When I manually add a contact that should be there and attempt to save it a windows pops up with the address that is not visible in the list asking about changes. I tried the inbox repair tool but had no success. I have looked online but find nothing like this.
Avatar of Edward van Biljon (MVP)
Edward van Biljon (MVP)
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I haven't tried a new profile, he's not big on change. I was hoping there was something I could do other than that. I guess I'm going to have to try that.
It will be next week before I get to try this. I will report my results then.
No problem, thank you for the update.
A new profile resolved the problem.