troubleshooting Question

There is a e-mail address associated with my MS account...

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m-coon asked on
SecurityStorageChat / IMPCInstallation
9 Comments1 Solution34 ViewsLast Modified:
I am a novice - so bare with me. I wanted to install the apple app that allows me to access my Apple I cloud storage from my PC. I clicked on the install link and it brought up a Microsoft login page...…… BUT IT HAD A E-MAIL ADDRESS DISPLAYED THAT IS NOT MINE. So I quit that page until I could investigate more.
I then went to Microsoft Live (I'm assuming this is what was linked to that login page?) and to be safe I did all the security things like setting new password, etc. But strangely there I was able to login using THE CORRECT E-MAIL ADDRESS???
Am I confusing one thing with something else???
I want to install the Apple app so I can use Apple I Cloud on my PC but that wrong/unknown e-mail address keeps coming up on that MS login page...….. and I'm not about to try logging in with my password and letting someone else get it!!!
Can someone help me understand what is going on and how to resolve that unknown e-mail address so I can login and get the Apple I Cloud app for PC?
I had been getting messages from MS saying there was a problem with my Microsoft account for a month or two...… but since I do not use that - I just kept ignoring them. Obviously (I think) is that somebody must have hacked my computer and at least got into that MS account.
I just don't understand any of this.

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