troubleshooting Question

Certificates in Exchange 2019 EAC not loading

Avatar of Louis Bourekas
Louis Bourekas asked on
ExchangeInstallation
12 Comments1 Solution44 ViewsLast Modified:
I have recently installed Exchange 2019 in a virtual environment, and although mailflow is working, I'm unable to install any certificates as whenever I click on Certificates in EAC, I get the following error:
"Your request couldn't be completed.  Please try again in a few minutes".  Upon further investigation, I have found the following in Event Viewer:

Log Name:      Application
Source:        MSExchange Control Panel
Date:          8/05/2020 11:14:55 AM
Event ID:      5
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FPX2019-01.abc123.localv2
Description:
Current user: 'abc123.localv2/Users/Administrator'
Web service call 'https://fpx2019-01.abc123.localv2:444/ecp/DDI/DDIService.svc/GetList?ActivityCorrelationID=e2249fc8-d046-2623-4ae1-0a2e71e4f055&schema=CertificateServices&msExchEcpCanary=KNvcZj-rAEy6Bqd8FEECJvBDxd_p8tcIPRPdnTVZJeEqZNNtyk-32qR6YFOK9AUIzOu0QUZKmsg.(https://localhost/ecp/DDI/DDIService.svc/GetList?ActivityCorrelationID=e2249fc8-d046-2623-4ae1-0a2e71e4f055&schema=CertificateServices&msExchEcpCanary=KNvcZj-rAEy6Bqd8FEECJvBDxd_p8tcIPRPdnTVZJeEqZNNtyk-32qR6YFOK9AUIzOu0QUZKmsg.)' failed with the following error:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentOutOfRangeException: The added or subtracted value results in an un-representable DateTime.
Parameter name: value
   at System.DateTime.AddTicks(Int64 value)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneRuleGroup.GetRuleForUtcTime(DateTime utcDateTime)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneInformation.GetRuleForUtcTime(DateTime utcDateTime)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneInformation.FindLeastBiasForLocalTime(DateTime dateTime, TimeSpan& bestBias)
   at Microsoft.Exchange.ExchangeSystem.ExDateTime..ctor(ExTimeZone desiredTimeZone, DateTime dateTime)
   at Microsoft.Exchange.ExchangeSystem.ExDateTime.op_Explicit(DateTime dateTime)
   at Microsoft.Exchange.Management.DDIService.CertificateHelper.GetListPostAction(DataRow inputRow, DataTable dataTable, DataObjectStore store)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at Microsoft.Exchange.Management.DDIService.Activity.DoPostRun(DataRow input, DataTable dataTable, DataObjectStore store, Type codeBehind)
   at Microsoft.Exchange.Management.DDIService.Workflow.Run(DataRow input, DataTable dataTable, DataObjectStore store, Type codeBehind, UpdateTableDelegate updateTableDelegate)
   at Microsoft.Exchange.Management.DDIService.WSListDataHandler.ExecuteCore(Workflow workflow)
   at Microsoft.Exchange.Management.DDIService.WSDataHandler.Execute()
   at Microsoft.Exchange.Management.DDIService.DDIServiceHelper.GetListCommon(DDIParameters filter, SortOptions sort, Boolean forGetProgress)
   at Microsoft.Exchange.Management.DDIService.DDIService.GetList(DDIParameters filter, SortOptions sort)
   at SyncInvokeGetList(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at Microsoft.Exchange.Management.DDIService.Activity.DoPostRun(DataRow input, DataTable dataTable, DataObjectStore store, Type codeBehind)
   at Microsoft.Exchange.Management.DDIService.Workflow.Run(DataRow input, DataTable dataTable, DataObjectStore store, Type codeBehind, UpdateTableDelegate updateTableDelegate)
   at Microsoft.Exchange.Management.DDIService.WSListDataHandler.ExecuteCore(Workflow workflow)
   at Microsoft.Exchange.Management.DDIService.WSDataHandler.Execute()
   at Microsoft.Exchange.Management.DDIService.DDIServiceHelper.GetListCommon(DDIParameters filter, SortOptions sort, Boolean forGetProgress)
   at Microsoft.Exchange.Management.DDIService.DDIService.GetList(DDIParameters filter, SortOptions sort)
   at SyncInvokeGetList(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

System.ArgumentOutOfRangeException: The added or subtracted value results in an un-representable DateTime.
Parameter name: value
   at System.DateTime.AddTicks(Int64 value)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneRuleGroup.GetRuleForUtcTime(DateTime utcDateTime)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneInformation.GetRuleForUtcTime(DateTime utcDateTime)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneInformation.FindLeastBiasForLocalTime(DateTime dateTime, TimeSpan& bestBias)
   at Microsoft.Exchange.ExchangeSystem.ExDateTime..ctor(ExTimeZone desiredTimeZone, DateTime dateTime)
   at Microsoft.Exchange.ExchangeSystem.ExDateTime.op_Explicit(DateTime dateTime)
   at Microsoft.Exchange.Management.DDIService.CertificateHelper.GetListPostAction(DataRow inputRow, DataTable dataTable, DataObjectStore store)
   at System.DateTime.AddTicks(Int64 value)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneRuleGroup.GetRuleForUtcTime(DateTime utcDateTime)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneInformation.GetRuleForUtcTime(DateTime utcDateTime)
   at Microsoft.Exchange.ExchangeSystem.ExTimeZoneInformation.FindLeastBiasForLocalTime(DateTime dateTime, TimeSpan& bestBias)
   at Microsoft.Exchange.ExchangeSystem.ExDateTime..ctor(ExTimeZone desiredTimeZone, DateTime dateTime)
   at Microsoft.Exchange.ExchangeSystem.ExDateTime.op_Explicit(DateTime dateTime)
   at Microsoft.Exchange.Management.DDIService.CertificateHelper.GetListPostAction(DataRow inputRow, DataTable dataTable, DataObjectStore store)

Flight info: Features:[[Global.DistributedKeyManagement, False],[Global.FrontdoorDefaultURL, False],[Global.GlobalCriminalCompliance, False],[Global.MultiTenancy, False],[Global.PopulateGroupMasterSid, False],[Global.WindowsLiveID, False],[Eac.AllowMailboxArchiveOnlyMigration, True],[Eac.AllowRemoteOnboardingMovesOnly, False],[Eac.AllowSender, False],[Eac.AntiSpamBulkThresholdUI, False],[Eac.AntispamTenantAllowBlockLists, False],[Eac.AtpPolicyForO365, False],[Eac.BulkPermissionAddRemove, True],[Eac.CaseHoldQuery, False],[Eac.CaseHoldSearch, False],[Eac.CmdletLogging, True],[Eac.ComplianceAllPublicFolderSearch, False],[Eac.ComplianceAllPublicFolderSearchForHold, False],[Eac.ComplianceCase, False],[Eac.ComplianceCaseClosing, False],[Eac.ComplianceCaseSources, False],[Eac.ComplianceExportIndividualMessageFormat, False],[Eac.ComplianceExportZipFormat, False],[Eac.ComplianceMnc, False],[Eac.ComplianceNewValidator, False],[Eac.ComplianceSearchRefiners, False],[Eac.ComplianceSearchStatistics, False],[Eac.ConditionCards, False],[Eac.ConditionCardsForCaseHoldQuery, False],[Eac.ConvertMailboxUI, False],[Eac.CrossPremiseMigration, False],[Eac.CustomizableMaxMsgSizeUI, True],[Eac.CutomizableSenderAuthenticationInNewDistributionGroup, False],[Eac.DefensibilityReport, False],[Eac.DeleteMessage, False],[Eac.DeleteQuarantineMessage, False],[Eac.DevicePolicyMgmtUI, False],[Eac.DiscontinueSafetenantConnectorUI, False],[Eac.DiscoveryDocIdHint, False],[Eac.DiscoveryMultiHoldSearch, False],[Eac.DiscoveryMultiQuerySearch, False],[Eac.DiscoveryMultiQueryV2Export, False],[Eac.DiscoveryPFSearch, True],[Eac.DiscoverySearchStats, False],[Eac.DiscoveryV1Export, True],[Eac.DistributionToUnifiedGroupMigrationEac, False],[Eac.DKIMSigningConfigUI, False],[Eac.DLPBlockForUnifiedCompliance, False],[Eac.DlpFingerprint, False],[Eac.DlpPolicyDetailsAndError, False],[Eac.DLPUnifiedCompliancePreview, False],[Eac.DLPWarnForUnifiedComplianceAvailability, False],[Eac.EACClientAccessRulesEnabled, True],[Eac.EacConciergeControl, False],[Eac.EacFeedbackControl, False],[Eac.EacPswsProxy, False],[Eac.EDiscoveryEacDecommisionExemption, True],[Eac.EdiscoveryExportPaging, False],[Eac.EdiscoveryExportV2AnalyzeWithZoom, False],[Eac.EdiscoveryExportV2ClientExportToolLiteEngine, False],[Eac.EdiscoveryExportV2General, False],[Eac.EdiscoveryHold, False],[Eac.EdiscoveryPreviewSearchUI, True],[Eac.EdiscoverySearchUI, False],[Eac.EDiscoverySPOMultiGEOEnabled, False],[Eac.EnableForInternalSendersInUI, False],[Eac.ExportDedupe, False],[Eac.ExportReportOnly, False],[Eac.FileFilter, False],[Eac.GeminiShell, False],[Eac.GrantSendOnBehalfToForSharedMailbox, False],[Eac.GroupsBulkUpgradeWizard, False],[Eac.GroupsInOutlookPromotionBanner, False],[Eac.HoldForModernGroups, False],[Eac.InactiveMailboxForCaseHold, False],[Eac.InactiveMailboxPickerEmailAddress, True],[Eac.InactiveMailboxSearch, False],[Eac.IsDedicatedTenant, False],[Eac.ManageMailboxAuditing, False],[Eac.ModernGroupCreateOnBehalfOf, False],[Eac.ModernGroupDelegatedUserSupport, False],[Eac.ModernGroupDomainSelectionSupport, False],[Eac.ModernGroupEnableDeliveryManagement, False],[Eac.ModernGroupManagement, False],[Eac.ModernGroupMoreEditOptions, False],[Eac.ModernGroupNonMailboxUserSupport, False],[Eac.ModernGroups, False],[Eac.ModernGroupsAllowAddingGuestInO365GroupMembership, False],[Eac.ModernGroupsAllowCreationByNonAADAdmin, False],[Eac.ModernGroupsPromotion, False],[Eac.ModernGroupsPromotionV2, False],[Eac.ModernGroupsSendOnBehalfOf, False],[Eac.ModernGroupsSkipVerifyOwnerLimit, True],[Eac.NewAuditingOptInUIOptIn, True],[Eac.NewAuditingReportUIOptIn, True],[Eac.NonExchangeWorkloadsUI, False],[Eac.Office365DIcon, False],[Eac.OrgIdADSeverSettings, False],[Eac.PreviewQuarantineMessage, False],[Eac.PreviewQuarantineMessageAdvanced, False],[Eac.PreviewSnapshotSearchUI, False],[Eac.PromoteProtectionCenter, False],[Eac.ProtectionCenterForceRedirect, False],[Eac.ProtectionCenterOptIn, False],[Eac.ProtectionCenterOptOut, False],[Eac.PublicFolderHoldManagement, False],[Eac.QuarantineMalware, False],[Eac.RemoteDomain, False],[Eac.RestoreUnifiedGroup, False],[Eac.RetentionPoliciesEacDecommisionExemption, True],[Eac.RetentionTagsEacDecommisionExemption, True],[Eac.RmsDecode, False],[Eac.SafeAttachments, False],[Eac.SafeAttachmentsDynamicDelivery, True],[Eac.SafelinkConvergedView, True],[Eac.SafeLinks, False],[Eac.SafeLinksBlockListFlexibleUrlPattern, False],[Eac.SafeLinksDoNotRewriteUrlByFlexibleUrlPattern, False],[Eac.SafeLinksScanUrls, True],[Eac.SelectivelyExportItemsById, False],[Eac.SetAtpPolicyForO365CmdletWACOption, False],[Eac.ShowExternalStorageWarningInGCC, False],[Eac.SingleFolderExport, False],[Eac.SPOPickerSearchAllTenantContent, False],[Eac.SupervisoryReview, False],[Eac.SupportAdfsIdentityInEcpProxy, False],[Eac.TestTransferToE164Extension, False],[Eac.ToggleABQWarning, False],[Eac.UCCAlertsReportingUI, False],[Eac.UCCAuditReports, False],[Eac.UCCIngestionUI, False],[Eac.UCCPermissions, False],[Eac.UCCTestProbeUI, False],[Eac.UnifiedAuditPolicy, False],[Eac.UnifiedAuditReportUI, False],[Eac.UnifiedComplianceCenter, False],[Eac.UnifiedDlpGA, False],[Eac.UnifiedPolicy, True],[Eac.UnifiedRetention, False],[Eac.UnlistedServices, True],[Eac.UseDoNotRewriteUrlsParamInSafeLinksPolicyCmdletAndUI, False],[Eac.WorkloadUIInUrlTraceTab, False],],  Flights:[],  Constraints:[[LOC, EN-AU],[MACHINE, FPX2019-01],[MODE, ENTERPRISE],[PROCESS, MSEXCHANGEECPAPPPOOL],[USER.ADMINISTRATOR^A, TRUE],[USER.ADMINISTRATOR^Aabc123.COM.AU, TRUE],[USERTYPE, BUSINESS],], IsGlobalSnapshot: False

Can anyone assist in resolving this?
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