troubleshooting Question

Printer spool error

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DanFlag for United States of America asked on
Printers and ScannersWindows OS
9 Comments1 Solution52 ViewsLast Modified:
Hi, I have a client that at her home office has a Widows 10 home computer and an HP Office Jet 8700 or so.

So when she prints to it via WiFi to a IP port, not WSD, it prints, but then Windows shows it as failed to print in the spooler box, she has to delete it from there to print again.

I have tried deleting and adding the printer again and even restart the spooler service.

Help, and thanks all.
ASKER CERTIFIED SOLUTION
hdhondt

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