troubleshooting Question

Allow Sync Of More Than "The Last Month" from Exchange 2016 to Windows 10 Mail App?

Avatar of Shane Brown
Shane Brown asked on
ExchangeWindows 10
4 Comments1 Solution13 ViewsLast Modified:
I'm trying to get a remote user setup with emails from exchange. He is outside our normal ecosystem and just using the Windows 10 Mail app to connect to Exchange 2016.

It's all up and running fine, however it is only syncing emails from the last month. When looking in the Sync Options, under "Download email from" the longest option is "the last month", however other gmail/hotmail accounts have an option for "any time"?

Any ideas on how to get the "any time" option within the Mail app?
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