I posted this problem previously without success but I'm determined to resolve it so I'm trying again!
My Synology Assistant app can no longer find my Synology Network drive. It returns a message it is not connected to the network even though I know it is. The reason I know it is is because for 1, all the shared drives my laptop are mapped to still function and 2, I can ping it from my laptop.
Synology Web Assistant (http://find.synology.com
), a product produced by Synology for the very purpose of locating NAS devices on the network, cannot detect the device from my laptop either or even a 2nd Windows computer I tried but here's the crazy thing that's keeping me in the game: Using Synology Web Assistant from either my iPhone 10 or iPad Pro finds it almost immediately.
The NAS device and my laptop are both CAT 5 hard wired. My apple devices are obviously WIFI.
And yes, I've disabled all Firewall protection!