troubleshooting Question

Drive Not Visible to Computer

Avatar of jdanielatstarstreamnet
jdanielatstarstreamnetFlag for United States of America asked on
SoftwareWindows XPWindows OSStorage SoftwareWindows 7
11 Comments2 Solutions167 ViewsLast Modified:
I have two Western Digital 4tb drives.  They are shipped with stripped down versions of Acronis backup software.  I wanted to remove this backup software by formatting the drives and use my Acronis 2020 backup software instead.  I connected one of the drives to Windows 7 laptop and began formatting the  drive with Acronis Disk Director 12.0  When it got to halfway, ie 2tbs, it failed.  I could not label the volume and no computer would see it!

I then installed the latest version of Acronis Disk Director 12.5 and successfully formatted my second WD 4tb drive.  

Now, please tell me how I can format the first drive that now no computer sees it!!

Thank You
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