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Printer offline and will back to online when i access printer server via network

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Last Modified: 2020-07-08
Hi,

I have a question, I have a printer server with OS win7. 7 Client PC with OS win7 connected to the server. I have shared the printer to the client PC. Now the problem is the printer in client PCs are offline. I found the printer can be online only when I log in to the server via network for example " \\example and enter the username and password to log in". The printer will back to offline after I restart the PC. How can I solve the issue.
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Commented:
You need to setup a real server OS or install the printer in one of the client PC which will be logon everyday during the business hour.
tankergoblinIT Executive

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Commented:
what do you mean, I can install printer in any OS and share the printer. The printer is working just that if offline. It will only online when I access the printer server. I want to know the way to solve it.
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You need to make use of print service for Unix in your “server PC” running win 7 OS if you want the printer shared to be accessible no matter whether anyone has logon to the server PC.

https://www.experts-exchange.com/questions/28034420/Install-HP-printer-on-XP-32-from-Win-7-64bit.html
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I can install printer in any OS and share the printer

The above setup is called peer to peer sharing and the one who shares the resources (the server) must be logon before the client can access the resources.
tankergoblinIT Executive

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Commented:
im not  using unix and there is no unix service in Microsoft window. How to make client logon all the time so that client pc can access the resources.
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Please read in details for the link in my previous comment first.

"Print Services for Unix" is a Windows feature of Win 7 and you need local admin rights to enable the feature.

Win 7 is not a server OS and you need to sign on to your "server" before the shared resources to be available for your client PC.

The only exception is to enable Print Services for Unix and share the printer as a LPR/LPD printer.
tankergoblinIT Executive

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Commented:
where can I enable the print services for unix. and do I need to reconfigure or reinstall my printer in client PC
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where can I enable the print services for unix

https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/unix-print-services/d563e2f7-a7ef-44ae-9f32-303661383519

do I need to reconfigure or reinstall my printer in client PC

Yes

After you have shared the printer as a LPR/LPD printer, you need to remove the printer in your client PC and add them back as a network printer using the static IP address of your server.

The link in my previous comments has the details. Or you can look up the info in the link below.

https://www.experts-exchange.com/questions/25106540/Printing-from-Vista-Computer-to-Windows-2000-Professional-Computer.html
tankergoblinIT Executive

Author

Commented:
That is not logic because I have done printer installation on win7 PC before and it works fine. I don't know why this time I need to login to the server PC running in win7 every time I restart the PC in order for me to print. Im sure there is another way to do it without using Unix service and I don't not need to reconfigure everything. The feature is there I can print successfully just that I need to sign in. There must be away I can sign in one time and it track on the server. I say this because before that 2 PC can print after I restart the client PC without issue. They stop print after I remove the share folder from server PC. Please help
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Verify that your printer is not in Use Printer Offline mode. Select Start  > Settings  > DevicesPrinters & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.
tankergoblinIT Executive

Author

Commented:
i have checked that already, use printer offline is not selected. i think something wrong with the printer server that only password key in can make the printer online. how to make the printer online all the time that the client pc is always connected to server pc.

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Your shared folder and the mapped drive in your client PC did the magic.

Why?

Whenever your client PC logon and requests the access to the mapped drive, it will keep the logon status of your server alive during the whole day.
tankergoblinIT Executive

Author

Commented:
yes but it will gone after I restart my client PC. anyway I can keep connect the server pc even I restart the pc
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Whenever you restart your server pc (win 7), you need to sign on (log on) before the shared resources can be accessed.

As I have mentioned in my earlier comment, such sharing method in your setup is peer to peer sharing, not server to client sharing in server OS, like Windows Server 2016.

Peer to peer sharing requires the log on to the OS where the shared resources reside before you can access the resources from another computers.
tankergoblinIT Executive

Author

Commented:
but previously I can run my printer eventhough I restart my PC before I remove user share folder in server PC. why? Now I need to login to share folder to access the printer.
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Whenever your client PC logon and requests the access to the mapped drive, it will keep the logon status of your server alive during the whole day.

Have you added back the user share folder and map the share folder in client PC as a network drive and logon to the client PC before you try to print?
tankergoblinIT Executive

Author

Commented:
I found that in win 7 I can set client pc can access server without password but how. can assist.
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This one is on us!
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