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O365 Outlook meeting invitation acknowledgement issue

O365 Outlook Issue: User sending meeting invitation from Corporate email ID to Gmail.
Gmail or G-Suite users are accepting my Corporate email meeting Invitation, but the accepted meeting invitation is not updating on the Corporate email outlook.
There is no issues within Corporate email meeting invitation and meeting acceptance and acknowledgment.
How can I resolve this issue?

Karen Falandays

Are you saying the organizer receives the response in the mailbox but it is not updating in Meeting Tracking? Tell me more

Jackie Man

Are Gmail or G-Suite users using Outlook to receive the invitation emails?

Murty M

ASKER

Hi Karen Falandays ,

Are you saying the organizer receives the response in the mailbox but it is not updating in Meeting Tracking? Tell me more
Ans: Not receiving the response and as well as it is not updating specifically G-suite/G-mail

Hi Jackie Man ,

Are Gmail or G-Suite users using Outlook to receive the invitation emails?
Ans: Yes, using Outlook and web both we checked

Murty M

ASKER

Hi any update?

Karen Falandays

Is recipient responding via Gmail from cell phone rather than Outlook? If responding via Gmail you will not receive an RSVP

Jackie Man

Have you installed G Suite Sync for Microsoft® Outlook?

https://tools.google.com/dlpage/gssmo/

Murty M

ASKER

I installed the tool.
But it is not working and one more thing we do not have G Suite account

ASKER CERTIFIED SOLUTION

Jackie Man

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