Link to home
Start Free TrialLog in
Avatar of Juneaucounty
JuneaucountyFlag for United States of America

asked on

Laptops not connecting to secure wifi but phones will

Our secure WiFi will not allow laptops to connect but smartphones can.  This is on any AP on our network.  The guest WiFi works fine.  Users use their credentials to connected onto the secure WiFi.  We are using Aruba AP's and an Aruba Virtual controller.   2012 R2 Radius server.  We ran updates on the Radius server Monday but the problem happened before we ran the updates.  Any thoughts????
Avatar of FOX
FOX
Flag of United States of America image

Was there a new GPO applied to the laptops that has a setting that may be preventing them from connecting?
What is the error thrown when trying to connect to the access Points?
Avatar of Juneaucounty

ASKER

The only error we got when connecting to an AP is "Can't connect to this network".  There wasn't any GPO changes made.  
ASKER CERTIFIED SOLUTION
Avatar of FOX
FOX
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
That was the issue.  Expired cert.  Thank you sir.  
Nice catch... Glad you are able to resolve.