troubleshooting Question

Excel 2016 always hang after migrate to new laptop

Avatar of xchiazyx
xchiazyx asked on
Windows 10Microsoft OfficeMicrosoft Excel
13 Comments1 Solution44 ViewsLast Modified:
Hi Expert,

I have user which Excel always hang after data transfer to a new laptop, perviously was using Excel 2010 now is using 2016 version 64bits. I suspect is the migrate over that caused the excel to be corrupt, it started to hang when 2 or more excel open.  

All less then 2mb, so are really small and still hang. The hang will last up to almost 1 min, even on navigating and opening will hang. I have repair the MS office for her already but still can't resolve, which is very strange and it's a new laptop, Windows 10 with 16Gb ram, office and windows both updated.

If the excel is corrupt, what are some of the solution, use 3rd party software to repair? If so which free one is suitable? Or some other way? Appreciate is any expert can advice me on.

Thanks!
ASKER CERTIFIED SOLUTION
xchiazyx

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