Installed Office 365 but the apps show as Office 2016
Hi Experts,
I have Installed Microsoft Office 365 Business Standard but the apps show as Microsoft Office Professional Plus 2016, which is the version installed earlier and which has been uninstalled before installing Office 365. It seems the key is embedded in the system.
So Kindly advise the full steps to be taken to ensure the Office 2016 is COMPLETELY uninstalled.
Regards
Kanwaljit
I have Installed Microsoft Office 365 Business Standard but the apps show as Microsoft Office Professional Plus 2016, which is the version installed earlier and which has been uninstalled before installing Office 365. It seems the key is embedded in the system.
So Kindly advise the full steps to be taken to ensure the Office 2016 is COMPLETELY uninstalled.
Regards
Kanwaljit
The same is installed on Server 2012.
Will those tools work there ?
Will those tools work there ?
When I used the above tool, I got the following error message.
PLATFORM VERSION INFO
Windows : 6.2.9200.0 (Win32NT)
Common Language Runtime : 4.0.30319.33440
System.Deployment.dll : 4.0.30319.33440 built by: FX45W81RTMREL
clr.dll : 4.0.30319.33440 built by: FX45W81RTMREL
dfdll.dll : 4.0.30319.33440 built by: FX45W81RTMREL
dfshim.dll : 6.3.9600.16384 (winblue_rtm.130821-1623)
SOURCES
Deployment url : https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=3a1b3aa0-0969-4860-a9b8-ad13e3c81cf8
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=3a1b3aa0-0969-4860-a9b8-ad13e3c81cf8 resulted in exception. Following failure messages were detected:
+ Downloading https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=3a1b3aa0-0969-4860-a9b8-ad13e3c81cf8 did not succeed.
+ The request was aborted: Could not create SSL/TLS secure channel.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [02/06/2020 3:58:32 PM] : Activation of https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=3a1b3aa0-0969-4860-a9b8-ad13e3c81cf8 has started.
ERROR DETAILS
Following errors were detected during this operation.
* [02/06/2020 3:58:32 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading https://outlookdiagnostics.azureedge.net/sarafiles/Microsoft.Sara.Prod.application?usergroup=Prod&Ring=Prod&symptomid=3a1b3aa0-0969-4860-a9b8-ad13e3c81cf8 did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The request was aborted: Could not create SSL/TLS secure channel.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
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https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8