troubleshooting Question

Issues creating a shared calendar in O365

Avatar of g8rcub
g8rcubFlag for United States of America asked on
Microsoft OfficeExchangeMicrosoft 365Outlook
7 Comments1 Solution41 ViewsLast Modified:
I need to create a shared calendar for our organization in O365 but I am having some trouble.  I thought I set everything up correctly but when I try to view the calendar in Outlook, it is not showing as a calendar but it looks like a mailbox.

I went into O365 admin, Exchange admin center, public folders and created the public folder called "Office Schedule".  Then under "Office Schedule" and set permissions for myself and one other user.  Under that I created a subfolder called "Calendar" as the other shared calendars in my office (previously created by someone else) were set up.

Then I went into public folder mailboxes and added "Office Schedule PFMailbox" as the other previously created shared calendars appeared to be set up, they all say "Secondary Hierarchy".

When I went into my Outlook and went to "Public Folders" the new "Office Schedule" was there along with the rest of the shared calendars under All Public Folders, however, when I expand the Office Schedule folder to reveal the Calendar, the Calendar shows a small blue + sign like the parent folder has, while all the other shared calendars I have show an actual calendar icon with a 2 way blue arrow.

Can someone help me figure out what I am doing wrong?
Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros