We help IT Professionals succeed at work.
Get Started

GMail rejects valid credentials in Outlook 2010.

thedslguy asked
Last Modified: 2020-09-24
Hello Experts:

One of my clients was using Outlook for his Gmail account.  It worked fine for several years.  Suddenly, it just stopped working.  The Gmail servers began to reject his credentials.  I logged onto his account, using the credentials he gave me and they worked.  But those same credentials fail in Outlook 2010.    I checked and double checked all the settings and found everything in order.  
I repaired Outlook; I verified that POP was enabled on his PC.  All the settings are correct (I've checked and double-checked them).  

I’ve run out of ideas.  Does anyone have any suggestions?


Watch Question
This problem has been solved!
Unlock 1 Answer and 11 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant

An Experts Exchange subscription includes unlimited access to online courses.

Get Started
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE