troubleshooting Question
GMail rejects valid credentials in Outlook 2010.
asked on
Hello Experts:
One of my clients was using Outlook for his Gmail account. It worked fine for several years. Suddenly, it just stopped working. The Gmail servers began to reject his credentials. I logged onto his account, using the credentials he gave me and they worked. But those same credentials fail in Outlook 2010. I checked and double checked all the settings and found everything in order.
I repaired Outlook; I verified that POP was enabled on his PC. All the settings are correct (I've checked and double-checked them).
I’ve run out of ideas. Does anyone have any suggestions?
Thanks
thedslguy
One of my clients was using Outlook for his Gmail account. It worked fine for several years. Suddenly, it just stopped working. The Gmail servers began to reject his credentials. I logged onto his account, using the credentials he gave me and they worked. But those same credentials fail in Outlook 2010. I checked and double checked all the settings and found everything in order.
I repaired Outlook; I verified that POP was enabled on his PC. All the settings are correct (I've checked and double-checked them).
I’ve run out of ideas. Does anyone have any suggestions?
Thanks
thedslguy
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