Link to home
Start Free TrialLog in
Avatar of Washington Assis
Washington Assis

asked on

Cisco ASA disconnects users

Hi, I have a Cisco ASA 5525 that in the last 3 weeks started having issues, users are disconnected with the message: "The secure gateway has terminated the VPN connection.

The following message was received from the secure gateway: Internal Error".

I have tried restarting the ASA, checked the client side logs not much there.
Avatar of Pete Long
Pete Long
Flag of United Kingdom of Great Britain and Northern Ireland image

What version are you running? Are you sure you not hitting this bug?

</P>
Avatar of Washington Assis
Washington Assis

ASKER

Hi Pete,
Thanks for the reply.
I am using this version:
Cisco Adaptive Security Appliance Software Version 9.8(3)21
Firepower Extensible Operating System Version 2.2(2.115)
Device Manager Version 7.9(2)152
I will try to check the time out, Thanks but not sure if it is the same issue as per the bug.


Hi, I have nowhere set "Maximum time" and I cannot find the reason for the drops, can you please help me?
What the result of a;

show run group-policy

Open in new window


command?
This question needs an answer!
Become an EE member today
7 DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.