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IE Loca Cache

Hello,

Urgent, Please I am running windows 7 pro and IE 11. The temporary internet file size has been set to "0", and I am not able to adjust it. I tried move file to different location, and use regedit to change cache size. Reboot computer. Same result. When I change temporary internet files disk size, alsway get error message "Please select a value between 8 and 8 for how mush disk space Temporary Internet Files may use".

Please see the attached
ErrorCacheIE.png

DRRAM

ASKER

Please it is very urgent, I am waiting your help !

Jazz Marie Kaur

Login as the impacted user
Run regedit to launch the Registry
Navigate to HKCU\Software\Microsoft\Windows\CurrentVersion\InternetSettings\5.0
Delete (or rename as a precautionary step this may be best) the following keys: Cache, LowCache
Open IE – IE will automatically create new Cache and LowCache keys
Navigate down to Internet Options > General > Browsing History > Settings

After completing these steps Disk Space should now be set to 250 by default, and you should be able to change the value. Current location should also have a valid path.”

References:
https://www.google.com/amp/s/amp.reddit.com/r/sysadmin/comments/1tbuc1/ie9_functionality_broken_after_removingrestoring/

http://web.archive.org/web/20140702215438/http://bremiclem.com/losa/2013/04/10/ie-temporary-internet-files-corruption

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ASKER

I tested but I still have the same problem

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ASKER

Do you have another idea please ?

Jazz Marie Kaur

Did you try resetting IE settings completely?

Unsure if you’ve tried this looking at the cache key too (see link for details):
http://www.mgdking.com/post/ie11-temporary-internet-settings-won-t-change

Otherwise, a new local user profile may have to be created as a last resort.

DRRAM

ASKER

yes I tried but I have the same error

DRRAM

ASKER

Please I am waiting ?

Jazz Marie Kaur

Are you able to run a System Restore on your Windows 7 machine back to before when the issue emerged? Are there any restore points available?
https://www.lifewire.com/how-to-use-system-restore-in-windows-2626131

Also,
Copying the Users > Administrator History Folder to your Users AppData/Local/Microsoft/Windows/History I think someone tried that too.

I suspect though it’s an issue with the user profile itself, if you create a new local user the error most likely won’t be there.

DRRAM

ASKER

I can't because I have the problem on 30 computers in company
it's very difficult to restore the PC

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Jazz Marie Kaur

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DRRAM

ASKER

We have 2500 computers and just we have the problem on 30 PCs isn't general

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ASKER

you can look it : https://community.spiceworks.com/topic/1967956-missing-ie-10-11-temporary-folder-location

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ASKER

Please Do you have Any Idea ?

Jazz Marie Kaur

I’ve reached out to a few others in our Expert Exchange community.

David Johnson, CD

sounds like a group policy item was set.
Does this problem only apply to certain machines or certain users.
a) login on a working machine to see if the issue follows the user.
b) login as a different user on a problematic machine and see if the issue is still there.

if the problem doesn't follow then logoff and login again and test to ensure that the group policies have been applied.

DRRAM

ASKER

I modified the path of cache from : AppData\Local\Microsoft\Windows\Temporary Internet Files
to another path it works.