Network Engineer

amigan_99

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I have a branch office with a Konica Minolta BizHub 751. They changed ISPs and it appears now the scan to email is broken. The SMTP destination is smtp.office365.com:587 and set for SMTP over SSL. <br />
The printer scanner just gives a &quot;failed&quot; message. <br />
<br />
I was able to do a packet capture on the port and the destination is being resolved by DNS and TCP is communicating successfully such that the conversation ends in a TCP FIN. I have no idea what <br />
could be failing. <br />
<br />
If a test is run from a PC to Office365 it works no problem. Any suggestions as to getting the scan to email working?
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I have a branch office with a Konica Minolta BizHub 751. They changed ISPs and it appears now the scan to email is broken. The SMTP destination is smtp.office365.com:587 and set for SMTP over SSL. 
The printer scanner just gives a "failed" message. 

I was able to do a packet capture on the port and the destination is being resolved by DNS and TCP is communicating successfully such that the conversation ends in a TCP FIN. I have no idea what 
could be failing. 

If a test is run from a PC to Office365 it works no problem. Any suggestions as to getting the scan to email working?

Scan to O365 Email - Branch Office

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

Printers and Scanners

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.