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Reviewing Sonicwall logs after internet issues

I have not seen this occur before. We had lost internet connection this morning so I went in to check the switches and the router. I had called my ISO, and they had me reset the router, but that didn’t fix the issue. We still had live network connections, but still no internet. I was able to ping various servers from my PC. I then rebooted the Sonicwall through the portal. It took a bit to come back up, but once it did the internet came back. On the Sonicwall, I have been digging through some of the event logs and have taken screen shots of a few things, but Im not sure what I should be looking for. Has anyone experienced something like this? I want to be able to determine if the Sonicwall caused this issue. I am using a SonicWall NSA 2600, firmware version - SonicOS Enhanced 6.5.4.6-79n

Mohammad Rummaneh

What is type of your internet connection?

Please share snapshots to check the logs

Also try to login to firewall and share logs from SonicWall

How to get logs https://www.sonicwall.com/support/knowledge-base/filtering-sonicwall-event-logs-in-sonicos/170503530042601/

Try to share logs for the same date of your internet disconnection issue

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