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troubleshooting Question

Exchange 2010 Shared Mailbox issue.

Avatar of Dave Smith
Dave Smith asked on
ExchangeMicrosoft Applications
3 Comments1 Solution34 ViewsLast Modified:

Exchange 2010 SP2 and the client is Outlook 2010.

I need to create a shared mailbox for a group of people to access.

I carried out the following:

Created a user in AD.
Crated a mailbox in Exhange and linked it to the new user.
Created a security group and aded the users in the group.
Assigned full access to the security group within Exchange.
User has closed outlook and created a new outlook profile but when the user attempts to open the mailbox (after adding it to their pane) it says:

cannot expand the folder, the set of folders cannot be opened exchange 2010 shared mailbox.

Can someone please assist?

Avatar of FOX
FOXFlag of United States of America imageActive Directory/Exchange Engineer
This problem has been solved!
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