We help IT Professionals succeed at work.
Troubleshooting Question

Desktop version that is installed by O365 version is very slow.

49 Views
Last Modified: 2020-09-15
After using O365, I did the download and install of all the programs. I prefer that as the website it really difficult to navigate.

My desktop version, which I assume is running after the hard drive has 70,000 emails. Should I archive some of these. Would it make a difference. I do use Foxit, which takes a bit longer to load than Adobe, but less expensive and much more efficient.
Comment
Watch Question

AlexA lack of information provides a lack of a decent solution.
CERTIFIED EXPERT

Commented:
Afternoon,

How slow are we talking? Also I don't understand the relevance of your PDF viewer. Realistically the 70k emails could slow things down but that would purely be down to the indexing time it takes to index your OST file.

Is this at home or a business solution?

Thanks
Alex

Author

Commented:
Business. Phantom Fox is an add-in which takes some time to load.
A lack of information provides a lack of a decent solution.
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Thanks. Both. But navigation is rather slow when compared with home which is lightening fast.
David Johnson, CDSimple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
then your corporate network/internet is overloaded.

Author

Commented:
Well Internet speed is 160/85.
Senior IT System EngineerSenior Systems Engineer
CERTIFIED EXPERT

Commented:
Is your workstation running SSD ?
Usually, it is the Shared Mailbox with more of items slowing it down.

Author

Commented:
The workstation doesn't come into play. It is a glorified, powerful think client using RDS for all the work.

I am wondering if the database of the .pst is running on the SSD of the Hyper-V or on the HDD of the hyper-v. Pulling it from the cloud as can be done, is faster. Meaning using https://outlook.office.com or now https://outlook.com is much quicker. The 32-bit program which is installed (and much easier to use) may be kept on the non-RDS hard drive where the RDS is simply for applications, etc. Which would go against my theory.

Sorry, explained very confusingly.
David Johnson, CDSimple Geek from the '70s
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
so outlook is on the server and there it is slow?  since you are connecting via rdp  to the server and running on the server? 

Author

Commented:
Yes, I think so. I believe I need to change all to SSD, not just the OS and RDS.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.