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Troubleshooting Question

Bulk or Junk emails

Last Modified: 2020-09-22
I recently had my Outlook 365 configured to use IMAP. Since then my life became a night mare with the new configuration. I keep on getting emails that are from safe recipients go to bulk emails folder instead of my Inbox. I created a rule for those safe recipients , however they still keep on getting routed to bulk. Bulk folder consists mainly of Junk emails. The junk emails went to junk folder when I used POP protocol. I did not have this problem with POP like I do with IMAP. Can someone suggest a fix a permanent one so that safe recipients do not keep going to Bulk?

Thank you,
Basem Khawaja
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