Link to home
Start Free TrialLog in
Avatar of Mr.X
Mr.X

asked on

how to configure unifi building to building bridge device . not getting detected in unifi controller

hi,
got a brand new uniquiti unifi building to building bridge device

when I turn on the both device , in few mins both turns reddish green and I could not detect both device in unifi controller software.
both building to building device and my laptop connected to same switch and it's just single vlan. so nothing complicated.

any one configured unifi building to building bridge devices before ??! could anyone tell me what is the step by step procedure to configure this ?
Avatar of David Johnson, CD
David Johnson, CD
Flag of Canada image

Which device exactly.. There are a great many unifi devices.
Avatar of Mr.X
Mr.X

ASKER

unifi building to building bridge UBB device
included inside the package is the quick start guide.
Red with Circulating Blue LED
The 60 GHz link cannot be established or has dropped due to bad weather. If the UBB fails over to 5 GHz, the LED will remain red. When the 60 GHz link is re-established, the LED will turn blue or the custom color you selected in the UniFi Network Controller.
      
Note: If the other bridge device is within range and the UBB LED is red, we recommend moving the UBB device up or down to enhance the signal strength.

https://dl.ubnt.com/qsg/UBB/UBB_EN.html
"I could not detect both "
That's not quite clear.  Can you detect either of them?
"both building to building device and my laptop connected to same switch and it's just single vlan "
Use a switch without any VLANs as a test.  When things don't work, it can be useful to simplify.

Which version of the controller software are you using?
Do you have any other UniFi devices?  If so, does the controller software see them?

The Quick Start guide can help with the step-by-step instructions:
https://dl.ubnt.com/qsg/UBB/UBB_EN.html
As mentioned there, an alternate setup method is to use a cell phone app.  While the UniFi controller software should work, it may be useful to try the App.
Avatar of Mr.X

ASKER

hi guys,
the problem is i was using old version of unifi controller. so in the controller i could not detect my ubb devices...
after installing latest version of unifi controller. i can detect and adopt the ubb device.
That was my reason for asking about the version.  The support site for the UBB was very clear about needing a specific version (or newer) of the controller software.


Avatar of Mr.X

ASKER

ya. thanks for it.
but I wasted couple of hours bcoz of it lol
but anyway all good now.
ASKER CERTIFIED SOLUTION
Avatar of Mr.X
Mr.X

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial