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Troubleshooting Question

I have an HP printer that has gone offline and I can't get it back online.

Last Modified: 2020-11-24
I have an HP printer that has gone offline.  I can ping it and I can reach the device via the online management portal.  I have rebooted the switch, unplugged the machine (overnight), disconnected the network connection, updated the driver.   I am at a loss as to what to try next.  Help would be appreciated.   It is an HP Color LaserJet CP4025 printer that was purchased in 2015.
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