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Troubleshooting Question

Factory reset Cisco 4500X switch

Gene Weeg
Gene Weeg asked
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Last Modified: 2020-10-28
This is a switch that came from a dissolved portion of the company.  It was setup with Radius authentication and when we boot it we can't log in because the Radius server no longer exists.  Is there a way to just blast it away and reset to factory default?  Can this be done in ROMmon mode?  Any help would be greatly appreciated.
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Mohammad RummanehSr.Network & Security Engineer
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Commented:
I think you can use the same procedure of password recovery .

Step 1 Connect to the console interface.
Step 2 Stop the boot sequence and enter ROM monitor by pressing Ctrl-C during the first 5 seconds of bootup.
Step 3 Configure the switch to boot-up without reading the configuration memory (NVRAM).
Step 4 Reboot the system.
Step 5 Access enable mode (this can be done without a password if a password has not been configured).
Step 6 View or change the password, or erase the configuration.
Step 7 Reconfigure the switch to boot-up and read the NVRAM as it normally does.
Step 8 Reboot the system.

http://www.firewall.cx/cisco-technical-knowledgebase/cisco-routers/810-cisco-router-password-recovery.html

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4500/15-1-2/XE_340/configuration/guide/config/supcfg.html#wp1021817

Author

Commented:
I tried the confreg 0x2142 3 times and still goes ti "User Access Verification" and asks for user name.Cisco 4500 boot results using confreg 0x2142.txt


some oneNetwork Architect
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Top Expert 2014

Commented:
Try setting confreg to 0x2141

Using 0x2142 will still actually read the configuration. 2141 ignores anything in NVRAM.

Author

Commented:
Just tried confreg with the 0x2141 switch and it just jumps right to Username:.  Why does Cisco have to be so damn difficult.  If you have any other ideas it would be greatly appreciated.  

I attached the output of the Confreg 0x2141 for your reference.Cisco 4500 boot results using confreg 0x2141.txt
some oneNetwork Architect
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Top Expert 2014

Commented:
The switch didn't boot using confreg 0x2141...

Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2101

 Autobooting using the first file from bootflash.....

Try again, but when you get to ROMMON> try...

flash_init       (don't worry if this doesn't work)
dir flash:

Post the output, please.

Author

Commented:
So just to confirm.  When I do CTL+C and get to the ROMMON do the following steps?

1. Flash_init
2. dir flash:
3. Confreg 0x2141
4. Reset

I applaud your patience and am super appreciative of your expertise.
some oneNetwork Architect
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Top Expert 2014

Commented:
If you just do steps 1 and 2 then post the output here

​It may show whether we can just delete the config file from flash.

Author

Commented:
Here is the output:










MPEQMOE-4500X con0 is now available





Press RETURN to get started.








 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.

 Autoboot cancelled......... please wait!!!

 Autoboot cancelled......... please wait!!!
rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 >Flash_init

 monitor: command "Flash_init"  not found
rommon 2 >dir flash:
 Invalid path flash:

 usage: dir { [ bootflash: ] | [ slot0: ] | [ usb0: ] }
rommon 3 >


some oneNetwork Architect
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Top Expert 2014

Commented:
Ok thanks. Can you try the following instead, and post the output?..

dir bootflash:

Author

Commented:
!!!!!!!!!

 Checking digital signature....

 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.

 Autoboot cancelled......... please wait!!!

 Autoboot cancelled......... please wait!!!
rommon 1 > [interrupt]

rommon 1 >dir bootflash:
 *

 Date       Time    Attribute   Size         Name
 ========== =====   ==========  ==========   ================
 2020/09/12 10:30   drwxrwxrwx        4096   virtual-instance
 2020/09/12 10:30   drwxrwxrwx        4096   vman_fdb
 2020/09/12 10:30   drwxrwxrwx        4096   virtual-instance-stby-sync
 2020/09/12 10:56   -rw-r--r--   190267156   cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin

   Total space =   1613727 KB
   Available   =   1434652 KB

rommon 2 >


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
Thanks, so no config file to delete.

If you try confreg 0x2141 again, then reset and post the whole thing please?

Author

Commented:
Cisco 4500 boot results using confreg 0x2141-Part 2.txt Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.

 Autoboot cancelled......... please wait!!!


rommon 1 > [interrupt]

rommon 1 >confreg 0x2141
usage: confreg
rommon 2 >reset

Resetting .......


rommon 3 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2101

 Autobooting using the first file from bootflash.....

 *
 *
Loading image !!!!!!!!!!!!!!!!!!!!!!!!

 Checking digital signature....
 [bootflash:/cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin]
 Digitally Signed Release Software with key version A

Rommon reg: 0x00084F80
Reset2Reg: 0x00004F00
 *

Image load status: 0x00000003
####
 Radtrooper 064 controller 0x047F4314..0x0498FEAE Size:0x00661EDC
 Program Done!
######################
[    0.062072] pci 0000:00:00.0: ignoring class b20 (doesn't match header type 01)
[    0.152312] pci 0001:04:00.0: ignoring class b20 (doesn't match header type 01)
[    0.244921] pci 0002:0c:00.0: ignoring class b20 (doesn't match header type 01)
Starting System Services
devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=4,mode=600,ptmxmode=000 0 0

diagsk10-post version 5.1.4.1

prod: WS-C4500X-16 part: 73-14786-07 serial: JAE24291TJ8


Power-on-self-test for Module 1: WS-C4500X-16

CPU Subsystem Tests ...
 seeprom: Pass

Traffic: L3 Loopback ...
 Test Results: Pass

Traffic: L2 Loopback ...
 Test Results: Pass
post done(55 secs)
Exiting to ios...
Oct 27 14:57:31 %IOSXE-3-PLATFORM: process kernel: [ 86.334762] mpc85xx_pci_err_probe: Unable to requiest irq 0 for MPC85xx PCI err
Oct 27 14:57:31 %IOSXE-3-PLATFORM: process kernel: [ 86.346453] mpc85xx_pcie_err_probe: Unable to requiest irq 0 for MPC85xx PCIe err
Loading gsbu64atomic as gdb64atomic
Failed to bring interface "eth1" up
Using 1 for MTS slot
Platform Manager: starting in standalone mode (active)

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subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

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           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch  Software (cat4500e-UNIVERSALK9-M), Version 03.08.07.E RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 18-Sep-18 17:28 by prod_rel_team

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All rights reserved.  Certain components of Cisco IOS-XE software are
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software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.




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Importers, exporters, distributors and users are responsible for
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If you require further assistance please contact us by sending email to
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cisco WS-C4500X-16 (MPC8572) processor (revision 9) with 4194304K bytes of physical memory.
Processor board ID JAE24291TJ8
MPC8572 CPU at 1.5GHz, Cisco Catalyst 4500X
Last reset from PowerUp
1 Virtual Ethernet interface
16 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.



Press RETURN to get started!


*Oct 27 14:58:55.333: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Oct 27 14:58:57.048: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 1 (WS-C4500X-16 S/N: JAE24291TJ8 Hw: 1.1) is online
*Oct 27 14:59:00.521: %SYS-6-CLOCKUPDATE: System clock has been updated from 14:59:00 UTC Tue Oct 27 2020 to 07:59:00 AZ Tue Oct 27 2020, configured from console by console.
*Oct 27 14:59:00.713: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 10.13.1.4 port 0 CLI Request Triggered
*Oct 27 14:59:00.883: %SYS-5-CONFIG_I: Configured from memory by consoleSystem has been configured

*Oct 27 14:59:01.051: %SYS-5-RESTART: System restarted --
Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch  Software (cat4500e-UNIVERSALK9-M), Version 03.08.07.E RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 18-Sep-18 17:28 by prod_rel_team
*Oct 27 14:59:01.285: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 10.13.1.4 port 514 started - CLI initiated
*Oct 27 14:59:04.048: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=1: Transceiver has been inserted
*Oct 27 14:59:07.048: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=2: Transceiver has been inserted
*Oct 27 14:59:09.053: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=3: Transceiver has been inserted
*Oct 27 14:59:11.053: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=4: Transceiver has been inserted
*Oct 27 14:59:14.054: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=5: Transceiver has been inserted
*Oct 27 14:59:16.054: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=16: Transceiver has been inserted

User Access Verification

Username:


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
Ok, thanks. I can see what is happening now.

When you type confreg 0x2141 it is telling you it doesn't like the syntax. Instead of typing that, just type confreg. That will give you a menu-system. When you get to the question asking if you want to ignore the configuration, press Y, then reset when it asks you.

Author

Commented:
Asking if I want to enable diagnostic mode.  Y/N?
some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
It'll show you something like this...

     Configuration Summary
enabled are:
console baud: 9600
boot: the ROM Monitor
 
do you wish to change the configuration? y/n  [n]:  y
enable  "diagnostic mode"? y/n  [n]:  n
enable  "use net in IP bcast address"? y/n  [n]:  
enable  "load rom after netboot fails"? y/n  [n]:  
enable  "use all zero broadcast"? y/n  [n]:  
enable  "break/abort has effect"? y/n  [n]:  
enable  "ignore system config info"? y/n  [n]:  
change console baud rate? y/n  [n]:  y
enter rate: 0 = 9600, 1 = 4800, 2 = 1200, 3 = 2400  [0]:  0
change the boot characteristics? y/n  [n]:  n

Configuration Summary
enabled are:
diagnostic mode
console baud: 9600

 
do you wish to change the configuration? y/n  [n]:  
 
 
You must reset or power cycle for new config to take effect

Press N for everything except for "Ignore system config info". Press Y for that. When it asks you again if you wish to change the configuration, press N then type "reset".

Author

Commented:
How should I be answering all of these questions?  Don'' want to screw anything up.

 do you wish to change the configuration? y/n  [n]:  y
 enable  "diagnostic mode"? y/n  [n]:  n
 enable  "use net in IP bcast address"? y/n  [n]:  n
 disable "load rom after netboot fails"? y/n  [n]:  n
 enable  "use all zero broadcast"? y/n  [n]:  n
 enable  "break/abort has effect"? y/n  [n]:  n
 enable  "ignore system config info"? y/n  [n]:  n

 change console baud rate? y/n  [n]:  n

 change the boot characteristics? y/n  [n]:  n

 Configuration Summary :
 => load rom after netboot fails
 => console baud: 9600
 => autoboot from: the first file from internal flash device

 do you wish to save this configuration? y/n  [n]:


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
do you wish to change the configuration? y/n  [n]:  y
 enable  "diagnostic mode"? y/n  [n]:  n
 enable  "use net in IP bcast address"? y/n  [n]:  n
 disable "load rom after netboot fails"? y/n  [n]:  n
 enable  "use all zero broadcast"? y/n  [n]:  n
 enable  "break/abort has effect"? y/n  [n]:  n
 enable  "ignore system config info"? y/n  [n]:  Y

 change console baud rate? y/n  [n]:  n

 change the boot characteristics? y/n  [n]:  n

 Configuration Summary :
 => load rom after netboot fails
 => console baud: 9600
 => autoboot from: the first file from internal flash device

 do you wish to save this configuration? y/n  [n]: Y

Author

Commented:
OK...not good.  Followed the instruction that I have attached.  Now it is in a circular boot and not loading.

Instructions used after intiated CONFREG.png

Cisco 4500 boot results using confreg now just rebooting.txt

Author

Commented:
 config-register = 0x2102
 Autobooting using BOOT variable specified file.....

 Could not find a valid file in BOOT environment variable.
 BOOT variable can be set from IOS. To find currently set
 Rom Monitor variables, please type 'set' command.

 For help on choosing a boot method,  type 'confreg' command.
rommon 1 >
rommon 1 >
rommon 1 >dir bootflash:

 Date       Time    Attribute   Size         Name
 ========== =====   ==========  ==========   ================
 2020/09/12 10:30   drwxrwxrwx        4096   virtual-instance
 2020/09/12 10:30   drwxrwxrwx        4096   vman_fdb
 2020/09/12 10:30   drwxrwxrwx        4096   virtual-instance-stby-sync
 2020/09/12 10:56   -rw-r--r--   190267156   cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin

   Total space =   1613727 KB
   Available   =   1434652 KB

rommon 2 >dir bootflash:

 Date       Time    Attribute   Size         Name
 ========== =====   ==========  ==========   ================
 2020/09/12 10:30   drwxrwxrwx        4096   virtual-instance
 2020/09/12 10:30   drwxrwxrwx        4096   vman_fdb
 2020/09/12 10:30   drwxrwxrwx        4096   virtual-instance-stby-sync
 2020/09/12 10:56   -rw-r--r--   190267156   cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin

   Total space =   1613727 KB
   Available   =   1434652 KB

rommon 3 >


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
Ok, run the confreg wizard again but when you get to...

enable  "ignore system config info"? y/n  [n]:  y

Press N instead of Y

Author

Commented:
Here is the output.


 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.

 Autoboot cancelled......... please wait!!!

 Autoboot cancelled......... please wait!!!
rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 >confreg

 Configuration Summary :
 => load rom after netboot fails
 => console baud: 9600
 => autoboot from: commands specified in 'BOOT' environment variable

 do you wish to change the configuration? y/n  [n]:  y
 enable  "diagnostic mode"? y/n  [n]:  n
 enable  "use net in IP bcast address"? y/n  [n]:  n
 disable "load rom after netboot fails"? y/n  [n]:  n
 enable  "use all zero broadcast"? y/n  [n]:  n
 enable  "break/abort has effect"? y/n  [n]:  n
 enable  "ignore system config info"? y/n  [n]:  n

 change console baud rate? y/n  [n]:  n

 change the boot characteristics? y/n  [n]:  n

 Configuration Summary :
 => load rom after netboot fails
 => console baud: 9600
 => autoboot from: commands specified in 'BOOT' environment variable

 do you wish to save this configuration? y/n  [n]:  y
 You must reset or power cycle for new configuration to take effect


rommon 2 >reset

Resetting .......


rommon 3 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2102
 Autobooting using BOOT variable specified file.....

 Current BOOT file is --- bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin
Directory USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin not found
Unable to locate USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin directory
 boot: can not load "bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin"


 The switch will automatically reboot now...
rommon 1 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2102
 Autobooting using BOOT variable specified file.....

 Current BOOT file is --- bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin
Directory USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin not found
Unable to locate USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin directory
 boot: can not load "bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin"


 The switch will automatically reboot now...
rommon 1 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2102
 Autobooting using BOOT variable specified file.....

 Current BOOT file is --- bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin
Directory USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin not found
Unable to locate USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin directory
 boot: can not load "bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin"


 The switch will automatically reboot now...
rommon 1 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2102
 Autobooting using BOOT variable specified file.....

 Could not find a valid file in BOOT environment variable.
 BOOT variable can be set from IOS. To find currently set
 Rom Monitor variables, please type 'set' command.

 For help on choosing a boot method,  type 'confreg' command.
rommon 1 >


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
I can see that the switch is trying to boot the wrong image...
bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin

The file you have in flash is:
cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin

At the ROMMON prompt type:

boot bootflash:cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin

When the switch boots, do:

conf t
boot system bootflash:cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin
copy run start

...then reload.



Author

Commented:
Here is the output.  Booted right to username: prompt


 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.

 Autoboot cancelled......... please wait!!!

 Autoboot cancelled......... please wait!!!
rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 > [interrupt]

rommon 1 >boot bootflash:cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin
Loading image !!!!!!!!!!!!!!!!!!!!!!!!

 Checking digital signature....
 [bootflash:/cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin]
 Digitally Signed Release Software with key version A

Rommon reg: 0x00084F80
Reset2Reg: 0x00004F00

Image load status: 0x00000003
####
 Radtrooper 064 controller 0x047F4314..0x0498FEAE Size:0x00661EDC
 Program Done!
######################
[    0.058437] pci 0000:00:00.0: ignoring class b20 (doesn't match header type 01)
[    0.148679] pci 0001:04:00.0: ignoring class b20 (doesn't match header type 01)
[    0.241286] pci 0002:0c:00.0: ignoring class b20 (doesn't match header type 01)
Starting System Services
devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=4,mode=600,ptmxmode=000 0 0

diagsk10-post version 5.1.4.1

prod: WS-C4500X-16 part: 73-14786-07 serial: JAE24291TJ8


Power-on-self-test for Module 1: WS-C4500X-16

CPU Subsystem Tests ...
 seeprom: Pass

Traffic: L3 Loopback ...
 Test Results: Pass

Traffic: L2 Loopback ...
 Test Results: Pass
post done(56 secs)
Exiting to ios...
Oct 28 13:18:21 %IOSXE-3-PLATFORM: process kernel: [ 89.196527] mpc85xx_pci_err_probe: Unable to requiest irq 0 for MPC85xx PCI err
Oct 28 13:18:21 %IOSXE-3-PLATFORM: process kernel: [ 89.207789] mpc85xx_pcie_err_probe: Unable to requiest irq 0 for MPC85xx PCIe err
Loading gsbu64atomic as gdb64atomic
Failed to bring interface "eth1" up
Using 1 for MTS slot
Platform Manager: starting in standalone mode (active)

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch  Software (cat4500e-UNIVERSALK9-M), Version 03.08.07.E RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 18-Sep-18 17:28 by prod_rel_team

Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.




This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C4500X-16 (MPC8572) processor (revision 9) with 4194304K bytes of physical memory.
Processor board ID JAE24291TJ8
MPC8572 CPU at 1.5GHz, Cisco Catalyst 4500X
Last reset from Reload
1 Virtual Ethernet interface
16 Ten Gigabit Ethernet interfaces
511K bytes of non-volatile configuration memory.



Press RETURN to get started!


*Oct 28 13:19:44.945: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Oct 28 13:19:46.647: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 1 (WS-C4500X-16 S/N: JAE24291TJ8 Hw: 1.1) is online
*Oct 28 13:19:50.156: %SYS-6-CLOCKUPDATE: System clock has been updated from 13:19:50 UTC Wed Oct 28 2020 to 06:19:50 AZ Wed Oct 28 2020, configured from console by console.
*Oct 28 13:19:50.345: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 10.13.1.4 port 0 CLI Request Triggered
*Oct 28 13:19:50.529: %SYS-5-CONFIG_I: Configured from memory by consoleSystem has been configured

*Oct 28 13:19:50.686: %SYS-5-RESTART: System restarted --
Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch  Software (cat4500e-UNIVERSALK9-M), Version 03.08.07.E RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 18-Sep-18 17:28 by prod_rel_team
*Oct 28 13:19:50.910: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 10.13.1.4 port 514 started - CLI initiated
*Oct 28 13:19:53.650: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=1: Transceiver has been inserted
*Oct 28 13:19:56.649: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=2: Transceiver has been inserted
*Oct 28 13:19:58.650: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=3: Transceiver has been inserted
*Oct 28 13:20:00.650: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=4: Transceiver has been inserted
*Oct 28 13:20:03.650: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=5: Transceiver has been inserted
*Oct 28 13:20:05.650: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=16: Transceiver has been inserted

User Access Verification

Username:


MPEQMOE-4500X con0 is now available





Press RETURN to get started.

User Access Verification

Username:
Username:


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
Ok, so did you enter the username/password you set earlier?

Author

Commented:
Nothing works.

some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
Ok.

Run confreg again, as you did before. Tell the switch to ignore the system config, then reset. When you get back to rommon use the boot command with the filename from a few minutes ago, then when you get to the Switch> prompt, let me know. Leave the switch at the Switch> prompt though.

Author

Commented:
What am I doing wrong?  Am I answering the questions wrong?  I am seriously not trying to waste you valuable time and also I am extremely appreciative of you patience and expertise.

Here is the output:

 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2142
 Autobooting using BOOT variable specified file.....

 Could not find a valid file in BOOT environment variable.
 BOOT variable can be set from IOS. To find currently set
 Rom Monitor variables, please type 'set' command.

 For help on choosing a boot method,  type 'confreg' command.
rommon 1 >confreg

 Configuration Summary :
 => load rom after netboot fails
 => ignore system config info
 => console baud: 9600
 => autoboot from: commands specified in 'BOOT' environment variable

 do you wish to change the configuration? y/n  [n]:  y
 enable  "diagnostic mode"? y/n  [n]:  n
 enable  "use net in IP bcast address"? y/n  [n]:  n
 disable "load rom after netboot fails"? y/n  [n]:  n
 enable  "use all zero broadcast"? y/n  [n]:  n
 enable  "break/abort has effect"? y/n  [n]:  n
 disable "ignore system config info"? y/n  [n]:  n

 change console baud rate? y/n  [n]:  n

 change the boot characteristics? y/n  [n]:  n

 Configuration Summary :
 => load rom after netboot fails
 => ignore system config info
 => console baud: 9600
 => autoboot from: commands specified in 'BOOT' environment variable

 do you wish to save this configuration? y/n  [n]:  y
 You must reset or power cycle for new configuration to take effect


rommon 2 >reset

Resetting .......


rommon 3 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2142
 Autobooting using BOOT variable specified file.....

 Current BOOT file is --- bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin
 *
Directory USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin not found
Unable to locate USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin directory
 boot: can not load "bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin"


 The switch will automatically reboot now...
rommon 1 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2142
 Autobooting using BOOT variable specified file.....

 Current BOOT file is --- bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin
 *
Directory USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin not found
Unable to locate USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin directory
 boot: can not load "bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin"


 The switch will automatically reboot now...
rommon 1 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2142
 Autobooting using BOOT variable specified file.....

 Current BOOT file is --- bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin
 *
Directory USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin not found
Unable to locate USER/cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin directory
 boot: can not load "bootflash:cat4500e-universalk9.SPA.03.08.08.E.152-4.E8.bin"


 The switch will automatically reboot now...
rommon 1 >
 Rommon (G) Signature verification PASSED
 Rommon (P) Signature verification PASSED
 FPGA   (P) Signature verification PASSED






 ************************************************************
 *                                                          *
 * Welcome to Rom Monitor for    WS-C4500X-16 System.       *
 * Copyright (c) 2008-2014 by Cisco Systems, Inc.           *
 * All rights reserved.                                     *
 *                                                          *
 ************************************************************

 Rom Monitor (P) Version 15.0(1r)SG12
 CPU Rev: 2.2, Board Rev: 9, Board Type: 108
 CPLD Mobat Rev: 3.0x74b8.0x01db
 Chassis: WS-C4500X-16

 MAC Address  : 3c-57-31-5a-13-ff
 Ip Address   : Not set.
 Netmask      : Not set.
 Gateway      : Not set.
 TftpServer   : Not set.

 Non-Redundant system or peer not running IOS
 System Uplinks & Linecards have been reset!!


 ***** The system will autoboot in 5 seconds *****


 Type control-C to prevent autobooting.
 . . . . .

 ******** The system will autoboot now ********


 config-register = 0x2142
 Autobooting using BOOT variable specified file.....

 Could not find a valid file in BOOT environment variable.
 BOOT variable can be set from IOS. To find currently set
 Rom Monitor variables, please type 'set' command.

 For help on choosing a boot method,  type 'confreg' command.
rommon 1 >


some oneNetwork Architect
CERTIFIED EXPERT
Top Expert 2014

Commented:
Don't worry about it. Happy to help.

I can see you are letting the switch autoboot. Just as you did before, t the ROMMON prompt type:

boot bootflash:cat4500e-universalk9.SPA.03.08.07.E.152-4.E7.bin

The switch should boot to the Switch> prompt. Let me know if it does, but keep it there.

Author

Commented:
Whew.  I am there.  Switch>

Network Architect
CERTIFIED EXPERT
Top Expert 2014
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION

Author

Commented:
WINNER WINNER CHICKEN DINNER!!!  THANK YOU THANK YOU THANK YOU THANK YOU!!  You are the best and wish you great success in your future.  Have a wonderful day.
some oneNetwork Architect
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Top Expert 2014

Commented:
You're welcome! :-)