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Print issues from a Power PC G5 Mac to a Canon IR-Adv C2225

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Last Modified: 2020-11-02
I have a client that has been relying on an old PowerPC G5 Mac (OS X version 10.4.11). The reason for the reliance is the need to utilize a  piece of software entitled  'Quark ' version 6. That software was used to create Thousands of workbook covers, very important to my clients business. The software uses a particular font set -hard to duplicate. Yes, I have tried to upgrade, but for the moment I'm stuck (Tied to the PAST).

Well you guess it, the system died. After further review, I discovered it might not be related to a failed drive. It  appeared to be a possible mother board issue. I found a cheap refurb on ebay, purchased it, swapped drives, booted, and I am now back up and running. Unfortunately, the printer we were using is no longer available. So, I have switched to an existing Canon Image Runner Advanced C2225 AIO printer.

I can't seem to establish  print jobs to this Canon printer. I also tried to test it with an old  HP LJ Pro M402n - no drivers available.

I need to be able to establish color print jobs from this old Power PC G5 Mac.

I originally downloaded a driver from Canon for a Mac OS X - failed. Then, after researching the Mac version, downloaded a driver for the Mac OS X Tiger. It seems I have established connectivity to the Canon printer via a print job, but, receive the following error on the printer display:

PDL IMG Invalid data

I have tried printing different types of data: word, excel, pdf. - nothing works.

Is it possible I still have the wrong driver, even though it does attempt to print? Is it a print driver configuration I am missing? Is it a possible MAC configuration/issue?

Of course I have no support on any of the products I have mentioned

I'm thinking of just buying a different color printer, but, then I run into the compatibility (Really OLD OS) issue.

At the moment, I can't seem to find any logs revealing further detail either via the OS or Canon Printer.



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Distinguished Expert 2019

Commented:
Which configuration are you using? are you using PPPD?
What if any errors are logged on the canon printer? DId you restrict on the canon which prints can be color?

double check whether the driver you are loading or the printing process, are you not using CUPS?
If you can not print text, you are using the wrong driver.
The error you get, PDL IMG Invalid data deals with the format in which the data is sent to the printer. a search shows that the stream is a TIFF or JPEG that the printer can not process.

Look at whether you can the output stream from the driver is PCL or is PS.

Please see: https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-c2225/imagerunner-advance-c2225?subtab=downloads-drivers

not clear which drivers you tried UFRII or PS?

I usually, test setup by printing out test first as it is commonly the simplest.
once you get it working, the rest should follow
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Commented:
PPC generally has no supported drivers any longer.  You might just try printing all of them to PDF, then transferring them to a newer Mac, then printing the PDF from the new printer.

This generally happens when you keep old systems around too long.  You will eventually lose compatibility and support.
GeeMoonIT Consultant

Author

Commented:
Let me start by saying I predominately work in the Windows world. It's possible I have gaps in my MAC knowledge.

I am using a PPD driver (CNADVC2225X1.PPD) that I downloaded from Canon (same location of your above link) web site. The only error I'm getting is the' PDL IMG Invalid data' from the printer display. I am establishing a network connection to the Canon IR-Adv C2225 - I assume that was what you were referring to as configuration.

I created a simple text file. I am unable to print the text file.

There was no software setup for this printer, just a straight driver. Perhaps I am missing a piece.

 I am able to print from a windows PC with no problem.

Not sure what your asking here:
not clear which drivers you tried UFRII or PS?
Look at whether you can the output stream from the driver is PCL or is PS.
double check whether the driver you are loading or the printing process, are you not using CUPS?


Again, am I missing something? I assume Canon would give me what I need via the drivers download. I did not enable 'Cups'. How can I check if that is enabled?





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Distinguished Expert 2019

Commented:
The driver needs to be tied into the printing platform.
Have you looked at:
https://support.apple.com/guide/mac-help/add-a-printer-on-mac-mh14004/mac

Check the printer settings, see if the apple option is enabled.
same with the HP check whether the settings on the printer are enabled.

What error if any do you get when printing text?
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GeeMoonIT Consultant

Author

Commented:
The owner of the company is very meticulous, regarding the output of his business workbooks. We have tired to print to PDF in the past. The results end up in the wrong font, blurs out pics, creates large borders, etc.
That being said, you are correct Serial Band! It is our best/only option, at this moment, being they chose to drag out a decision they should have made years ago.

Thank you

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