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Troubleshooting Question

error when trying to create VM

gromack
gromack asked
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Last Modified: 2020-11-04
getting the following message when trying to virtualize a server

failed to connect to vmware vcenter converter standalone server on port 443

any suggestions?
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Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
I think we are going to need some more information.

1. What version of VMware Converter ?

2. What are you trying to do ?

3. Did you install Converter on the server to be converted ?

Author

Commented:
1) Not at the computer now to get a version number, but it's the latest version.
2) Trying to run the app to convert to a VM
3) Yes
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
What operating system did you install VMware Converter on ?

Can you provide a screenshot of the error message ?

Author

Commented:
Server 2008 64 bit
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
Firewall or Networking.

Are you clicking the button Convert Machine ?

This is VMware Converter actually installed on the 2008R2 server, not a remote connection ?

Use "VMware Converter." to create a P2V or V2V in this instance. I've written a few articles at Experts Exchange on how to do it.

HOW TO: FAQ VMware P2V Troubleshooting

HOW TO: Improve the transfer rate of a Physical to Virtual (P2V), Virtual to Virtual Conversion (V2V) using VMware vCenter Converter Standalone 5.0

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.0

HOW TO:  Synchronize changes when completing a P2V or V2V with VMware vCenter Converter Standalone 5.1

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.1

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5.1

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5.2 - OpenSSL HeartBleed Fix included in this version

HOW TO: Shrink or Reduce a VMware Virtual Machine Disk (VMDK) using VMware vCenter Converter Standalone v5.5.2

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5.3 - Shellshock "BASH" Fix included in this version

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5.1

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5.2 - OpenSSL HeartBleed Fix included in this version

HOW TO: Shrink or Reduce a VMware Virtual Machine Disk (VMDK) using VMware vCenter Converter Standalone v5.5.2

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 5.5.3 - Shellshock "BASH" Fix included in this version

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 6.0

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 6.1

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 6.2

HOW TO:  P2V, V2V for FREE - VMware vCenter Converter Standalone 6.2.0.1

HOW TO:  P2V a Windows XP computer to VMware vSphere Hypervisor 7.0 (ESXi 7.0)

and if VMware Converter does not work for you, you can try Veeam Free Agent and Double Take MOVE

HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).

HOW TO: Migrate physical, virtual and cloud based workloads with real-time replication to VMware vSphere (ESXi) using Double-Take MOVE

Author

Commented:
Are you saying problem is leaning towards firewall or networking?
yes & yes to the other 2 questions.
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
So after you click Convert machine, this error occurs ?

either port 443 is in use, or networking or firewall is causing possible issues

it is an odd error message, more details can be found in the logs.

Check also that services are running, normally don't get that option when clicking VMware Converter.

it will connect direct to the VM.

I would try to connect to local server, rather than use machine name and username and password.

Did you install in client/server mode?
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
okay, uninstall and re-install, but use the settings below

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some oneNetwork Architect
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Commented:
Is IIS installed on the server you're running the converter app on, and running a website on port 443 already?

Author

Commented:
should IIS be installed or were you just asking in the event it was using that port?
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
IIS is not required for conversion.

The question is whether it's using that port.


I still await for answers to be my questions.

Author

Commented:
Ok, now that I was able to get back, physically in front of the computer, not replying on my (sometimes failing!) memory & a bunch of pics on my phone (that couldn't be uploaded via the phone app), here's where things stand.
The VMWare vCenter Converter Standalone Server service would not start.
Since this is running on an older server, I found an older version of the software, installed that & all is well!
How can I close question & split points between those who offered solutions?


Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
Select the solution which fixed the issue, or select your own answer.
Commented:
This problem has been solved!
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