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Troubleshooting Question

Fixing Apple iTunes Error Code 4010 on updating iPhone software

Last Modified: 2020-11-07
I am running Windows 10, but use iTunes for my music and to synchronize my Outlook.  I keep getting a 4010 error code from iTunes when I try to update my phone's software (see image below).  I am using the current version of iTunes (, and I tried disabling my Firewall and Anti-Virus programs, but still get the same error.  Please help.  Thanks, Phil
iPhone Update Error.jpg
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