computers cannot connect to NAS in office
Having issues with connecting to a NETGEAR NAS 1500. I have the NAS in an office next to the office I am in and it is connected by fiber with MERAKI switches. When I go over to the office where the NAS is I can access it. When I am in this office I cannot. Also, all my Virtual servers (that are in the office where I cannot access the NAS with computers) CAN access the NAS. Not sure where to start to figure this out. I have rebooted the NAS.
strivoli
Can you PING NAS from SERVER and PC? Try both IP and Name (FQDN).
ASKER
I might have jumped the gun. I am having a problem with only 1 pc now that it has been rebooted. I have noticed that this pc cannot access shared computer using DNS name only with ip address EXCEPT the NAS. I can not connect using either DNS name or ip. Must be this computer.
Update the PC and try again.
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ASKER
Problem pc is using the same DNS as everyone. NAS is static. Local DNS server shows NAS as static.
If you PING the NAS from the problem computer using the NAS host name, does it resolve the IP address correctly? If not, there may be an errant hosts file on the problem computer.
If the IP address resolves correctly, then something else is blocking the traffic. A firewall rule perhaps.
If the IP address resolves correctly, then something else is blocking the traffic. A firewall rule perhaps.
ASKER
I can ping the ip address of the NAS from the problem computer.
ASKER
OK. I never tried this until now. Must be a DNS isuse with the problem pc. I can access the NAS with the DNS name but not the ip address.
DNS translates a FQDN (host.domain.tld) to an IP address (192.168.0.1). Everything works off IP addresses, so IP addresses should work when host names do not. That you're having the opposite experience indicates this is not a DNS issue.
What's probably happening is you can access the device using WINS rather than DNS. When you PING the NAS from the problem computer using the host name, do you get the proper IP address as a response? If the correct IP address is returned, but the PING fails anyway, something weird is going on.
What's probably happening is you can access the device using WINS rather than DNS. When you PING the NAS from the problem computer using the host name, do you get the proper IP address as a response? If the correct IP address is returned, but the PING fails anyway, something weird is going on.
I would check to make sure the machine has SMB enabled as well.