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Avatar of Elizabeth Dayle Niette
Elizabeth Dayle NietteFlag for United States of America

asked on

My Compaq nc6220 says my user account has limited access but my account is the only account thats admin. Im trying to factory reset my laptop

My Compaq nc6220 says my user account has limited access but my account is the only account thats admin. Im trying to factory reset my laptop
Avatar of William Fulks
William Fulks
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Open up Control Panel - User Accounts and it'll list any other accounts in there. See if it says "Administrator" under your name, or something else.

here is how to do it :  

- In CONTROL PANEL select RECOVERY
- select  "Advanced Recovery Settings" - then  "Return your computer to factory settings".

Do not forget to backup first  -  all data will be gone

Avatar of skullnobrains
skullnobrains

can you expand on the message. limited access occurs in many places. hardly user related... what triggers the error and what is the exact error string ?
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