Scott Finnegan
asked on
Adobe Connect won't open w/ Mac Big Sur
Using 11.0.1 Big Sur, using Adobe Connect 2020.10.3 but it won't open. Tried reinstall to no avail.
App works on a windows computer w/ no problem. Seeking guidance if possible on troubleshooting next steps...
Thanks!
Scott
App works on a windows computer w/ no problem. Seeking guidance if possible on troubleshooting next steps...
Thanks!
Scott
Can you check the build version of the Big Sur which is installed on your Mac.
ASKER
Hi Antzs! Actually mine is also 20B29.
If your build number is 20B29. Looks like you are running an earlier version according to the below.
https://www.macrumors.com/2020/11/19/apple-releases-macos-11-0-1-big-sur-revised/
"Today's update comes a little over a week after Apple first released macOS 11.0.1 Big Sur. The new version has a build number of 20B50, while the prior version had a build number of 20B29."
And looks like the only way to install the "new" version is to actually downgrade to Catalina and then re-do an upgrade again.
https://www.macrumors.com/2020/11/19/apple-releases-macos-11-0-1-big-sur-revised/
"Today's update comes a little over a week after Apple first released macOS 11.0.1 Big Sur. The new version has a build number of 20B50, while the prior version had a build number of 20B29."
And looks like the only way to install the "new" version is to actually downgrade to Catalina and then re-do an upgrade again.
ASKER
Ah I see ok. Well I'll get my OS version updated and see if that's what the issue is, more to follow....
and thanks! :-)
and thanks! :-)
Good Luck, hope it will work.
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