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Troubleshooting Question

Why are my uploaded videos turning black on Instagram but people can still hear the audio?

Dean Cantave
Dean Cantave asked
on
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Last Modified: 2020-12-11
Within the past month something has happened where my videos that I upload to Instagram are uploading but replaying black where you can't see me on the video. You can still hear my audio but you can't see the actual video. The only thing I've done is purchased a new iPhone but this was still happening when I had my old iPhone and now that I have the new iPhone 12 Pro Max, it's still happening.
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