We help IT Professionals succeed at work.
Get Started
Troubleshooting Question

Why are my uploaded videos turning black on Instagram but people can still hear the audio?

Dean Cantave
Dean Cantave asked
Last Modified: 2020-12-11
Within the past month something has happened where my videos that I upload to Instagram are uploading but replaying black where you can't see me on the video. You can still hear my audio but you can't see the actual video. The only thing I've done is purchased a new iPhone but this was still happening when I had my old iPhone and now that I have the new iPhone 12 Pro Max, it's still happening.
Watch Question
Fractional CTO
Distinguished Expert 2020
This problem has been solved!
Unlock 1 Answer and 21 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE