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Troubleshooting Question

MS Word 2016 - Custom Paper size is NOT persisting

Last Modified: 2020-12-31
I want to print out a pocket-sized handbook consisting of 3.5" x 6.5" pages. Every time I close the dialog and return, the 6.5" changes to 6.63". And number 6 envelope appears!
1. How do I prevent this from happening?
2. I am not printing envelopes.  I can't seem to flip away that "number 6 envelope" display.

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