Chewe Chileshe
asked on
How do I fix a Microsoft Server 2012 R2 whose user profile service is failing to logon any user
Have a machine that had a ransomware infection. Now that we have removed the ransomware, it appears to have damaged some system files as we get the following error when trying to logon:
"The User Profile Service failed the sign-in
User Profile cannot be loaded."
"The User Profile Service failed the sign-in
User Profile cannot be loaded."
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks for making accept the reality of having to do a clean install.
ASKER
We are ok on the data, I was trying to avoid reinstalling the server. However, thanks for the feedback and I will look into that now.
Chewe