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Chewe ChilesheFlag for Zambia

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How do I fix a Microsoft Server 2012 R2 whose user profile service is failing to logon any user

Have a machine that had a ransomware infection. Now that we have removed the ransomware, it appears to have damaged some system files as we get the following error when trying to logon:

"The User Profile Service failed the sign-in

User Profile cannot be loaded."
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Hello There

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Hi,

We are ok on the data, I was trying to avoid reinstalling the server. However, thanks for the feedback and I will look into that now.

Chewe
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Thanks for making accept the reality of having to do a clean install.