troubleshooting Question

Why Remote Desktop Licensing service stopped on KMS Server

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patronFlag for India asked on
CitrixWindows 10AzureWindows Server 2016* activation KMS
7 Comments1 Solution40 ViewsLast Modified:
Today we have been reported that Remote Desktop Licensing service is not running so user are not able to connect through Citrix console ?

When checked ..found
Date and TimeSourceEvent IDTask Category 
2/28/2021 2:20Service Control Manager7036NoneThe Remote Desktop Licensing service entered the running state.
2/28/2021 2:20Microsoft-Windows-TerminalServices-Licensing0NoneThe Remote Desktop Licensing service has started.
2/22/2021 23:48Service Control Manager7034NoneThe Remote Desktop Licensing service terminated unexpectedly.  It has done this 3 time(s).

Was stooped on KMS Server  almost 7 days before but Issue Reported Today ?
As citrix servers were getting RDS license from this KMS Server so is there time frame RDS is required to provide license like issue reported after 7 days?
Please advise how  to dig more into the reason why service stopped on my KMS Server ie Window 2016 Server.
Also Please help if we can configure redundancy for KMs Server like to use multiple KMS Server for licensing to be resumed in worst case  


Thanks!!


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