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Troubleshooting Question

Win 10 Updates Keeps Trying to Install, Fails, Uninstalls, Disappears, Then Reappears Again

oaktrees
oaktrees asked
on
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Last Modified: 2021-03-27
Hi,

Seeing this update for Win 10:

2021-03 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5000802)

Have tried to

Install and restart.

Install and shut down.

Each time the PC restarts. (Even in case 2)

Then, I see a message flash - a failure / couldn't install.

Then, as the restart occurs, it says "Undoing changes..."

Then, I'm back to ok.

After a few hours, I see the Update is back.

Only, the same process as above occurs.

Can't get the update to stick.  And, it keep[s reappearing.

What do you think is happening?

Sincerely,

OT


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