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Avatar of doctorbill
doctorbill🇬🇧

Veeam backup service
I cannot start the Veeam Backup Service on a windows 10 machine
The error:
Windows could not start the Backup Service on Local computer
ERROR 1064: An exception occurred in the service when handling the control request

I have already checked the registry - the VBRCatalogue and the Sql access path - all ok
It is not a firewall issue
SQL servers are running and I can access using SQL express management studio
Ideas please - this is driving me insane!!!!!!!

Event log:
Service cannot be started. System.ServiceModel.CommunicationException: A TCP error (10013: An attempt was made to access a socket in a way forbidden by its access permissions) occurred while listening on IP Endpoint=0.0.0.0:9401. ---> System.Net.Sockets.SocketException: An attempt was made to access a socket in a way forbidden by its access permissions at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.Bind(EndPoint localEP) at System.ServiceModel.Channels.SocketConnectionListener.Listen() --- End of inner exception stack trace --- at System.ServiceModel.Channels.SocketConnectionListener.Listen() at System.ServiceModel.Channels.ExclusiveTcpTransportManager.OnOpen() at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListener channelListener) at System.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallback selectTransportManagerCallback) at System.ServiceModel.Channels.TransportChan...


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Avatar of David FavorDavid Favor🇺🇸

Likely guess...

1) Port 9401 has an admin level listener or has been set to have some sort of admin-ish privilege required for connections.

2) Your client is running as a non-admin user.

3) Simple Test: Run your client under an admin user to see if the problem mysteriously disappears.

If it does, then see #1 to fix one of these conditions or continue running your client under an admin user.

Avatar of doctorbilldoctorbill🇬🇧

ASKER

Which "Client" - the veeam backup service or the veeam backup and replication console?

Avatar of Seth SimmonsSeth Simmons🇺🇸

was it working before? what changed?
did you do a repair of the installation?

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Avatar of doctorbilldoctorbill🇬🇧

ASKER

Yes and no idea
I cannot repair - just uninstall

You are not running Insider versions of Windows 10 later than 20H2?

Avatar of doctorbilldoctorbill🇬🇧

ASKER

Just checked database connection - all ok
The veeam config just cannot start the backup service


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Avatar of doctorbilldoctorbill🇬🇧

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Tried starting it using NET START - same issue

Avatar of doctorbilldoctorbill🇬🇧

ASKER

Any ideas - it is driving me mad

Avatar of doctorbilldoctorbill🇬🇧

ASKER

I ran a net stat -aon
Port 9401 is not listed as a listening port

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Avatar of doctorbilldoctorbill🇬🇧

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It's all gone quiet

Not got a reply to:-

You are not running Insider versions of Windows 10 later than 20H2?

Avatar of doctorbilldoctorbill🇬🇧

ASKER

Andrew
I am running:
20H2 (OS Build 19042.867)

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I believe that is 20H2, although your 867 is different to mine! (which is 728)

Avatar of doctorbilldoctorbill🇬🇧

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It is a later build
That an issue?

I know Veeam have been issuing issues found and at present do not support later Windows 10 builds. But mention nothing later than 20H2, and no inside previews.

We generally advise our clients to install on Windows Server, and only Windows 10, if they *, must*. But Veeam is supposed to support Windows 10, if the correct build and version.

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Avatar of doctorbilldoctorbill🇬🇧

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Andrew:
Anything related specifically to my issue?

They've not specially stated, just now they don't support later than 20H2, and no insider previews, which on Windows 10 Admins , love to keep downloading and testing different versions!

Avatar of Seth SimmonsSeth Simmons🇺🇸

Any ideas - it is driving me mad

any anti-virus or security software installed?
could try running...

netsh winsock reset
netsh int ip reset

Open in new window


I believe that is 20H2, although your 867 is different to mine! (which is 728)

maybe behind on updates?
my system is patched through april and on 19042.928 (not on insider preview)

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Avatar of doctorbilldoctorbill🇬🇧

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Virtualization

Virtualization

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Virtualization is the act of creating a virtual (rather than actual) version of something, including (but not limited to) a virtual computer hardware platform, operating system (OS), storage device, or computer network resources. Virtualization is usually the creation of a system that executes separate from the underlying hardware resources, or the creation of an entire desktop for systems located elsewhere, similar to thin clients.