troubleshooting Question

Windows Server 2012 get stuck at Other user Welcome screen, after update

Avatar of Ibrahim Mufutau
Ibrahim MufutauFlag for Nigeria asked on
Windows OSWindows Server 2012
4 Comments1 Solution30 ViewsLast Modified:
Windows Server 2012 R2 Standard, A Domain Controller  - hangs on Welcome screen.
The server prompts for a reboot after getting some updates. I restarted the server. During boot up, the server get stuck at:
a) Getting Windows Ready. Do Not Turn Off Your computer. This takes 25 minutes, then move on to
b) Applying computer settings. This will process for 45 minutes, then boot to Windows logon screen
c) After login with admin credential (it is a DC), it will get stuck on other user, Welcome screen. It remain here forever. it has remained for more than 5 days like that.

The server logins fine with Safe Mode with networking and in safe mode.
Unable to uninstall the update. Not able to roll-back the update.

The server can be pinged successfully, but we can't login and remote desktop connection is not allowed
ASKER CERTIFIED SOLUTION
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