a client has 3 email accounts configured in Outlook 365. a Hotmail account, which works OK, and 2 Office365 managed email accounts.
the problem is that the 2 O365 accounts are not connecting as it says in the bottom right of screen " Need Password". when we click on that the password box flashes up then disappears.
I have entered the 2 registry entries that are supposed to resolve that issue of:
HKEY_CURRENT_USER\Software
Under the same registry key, create a DWORD value named DisableADALatopWAMOverride
but inputting them does not seem to allow the password box to stay on screen.
I have also completed an online repair of Office.
I have also created a new Outlook Profile and tried to configure one of the O365 accounts and it will not work.
anyone know any other fixes for this?
the problem is that the 2 O365 accounts are not connecting as it says in the bottom right of screen " Need Password". when we click on that the password box flashes up then disappears.
I have entered the 2 registry entries that are supposed to resolve that issue of:
HKEY_CURRENT_USER\Software
Under the same registry key, create a DWORD value named DisableADALatopWAMOverride
but inputting them does not seem to allow the password box to stay on screen.
I have also completed an online repair of Office.
I have also created a new Outlook Profile and tried to configure one of the O365 accounts and it will not work.
anyone know any other fixes for this?
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