troubleshooting Question

Delete Deleted Recoverable from Exchange Server

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CFL Admin asked on
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Hello EE -
I am trying to find out if there is a way to delete the Deleted Recoverable on an Exchange 2016 or Exchange 2019 Server?
I had a user that had a 35G mailbox, we worked with this user and moved email from 2010 - 2019 into separate folder(s) (ie: 2010, 2011, 2012) then exported them into a PST to a USB drive. Mailbox in EAC now shows it is 13G; however when I try to do a New-MoveRequest it comes up showing the original 35G that it is trying to move.
I tried going into this users outlook client, right clicking on deleted items, but there is no option for Recover Deleted Items, which should then allow me to select the Purge option, clearing it from the client, server and the DB the user is on.
Is there a powershell command that I can use to "Get" the deleted recoverable items and/or a "Remove" command. I tried Exchange Tool on the server(s); however I do not see anywhere that I can view Deleted Recoverable items so that I can select and purge.

Thank you

Jason Zondag
Senior Managed Services Specialist

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