troubleshooting Question

All thumbnails are appearing identical

Avatar of Coriron Haz
Coriron HazFlag for United Kingdom of Great Britain and Northern Ireland asked on
* file sharingWindows 10
2 Comments1 Solution16 ViewsLast Modified:
Customer has multiple shared folders which contain images. When viewing thumbnails of those images, all the thumbnails are identical, showing one of the images thumbnails against ALL of the images. I have tried a disk cleanup, and clearing the thumbnail cache, but when it regenerates the cache the exact same thing happens. This is only effecting a single user out of the 10 that can see this folder. I'm not sure what to try next!
Chetan Khurana
PD Director

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