troubleshooting Question

Do I need a Reverse DNS Pointer?

Avatar of Ca Clo
Ca CloFlag for Australia asked on
DNSNetwork Management
9 Comments1 Solution32 ViewsLast Modified:
I'm having trouble accessing a couple of websites and I've discovered tat we do not have a reverse
We hold our own range and using this we have 2x firewalls in a clustered configuration with a front facing IP of
I have just found out that there is no Reverse DNS pointer but we do have the Nameserver of our ISP and also Google in the firewall's setting's name server location.
We've never had a problem previously and after checking through the DNS Setting on the internal servers(Svr1 - 2012 Std OS, Svr2 - 2012 Std R2 OS)  I've been able to find no errors that indicate that DNS isn't working.

If I do an nslookup of I get a response back of:
   ***servername.ABC.local can't find Non-Existent domain

This is a similar message that is seen when trying to access these couple of websites:
which is why I think it may be the reverse pointer that is now required.

Our main website is hosted by another provider but they won't host any reverse pointer settings using our Office location IP address (front facing IP of the firewall) although they do hold all of other other DNS zone records

Has anyone got any ideas as to the best way to resolve or add this pointer into the mix.
I really am not sure what to do next.

David Favor
Fractional CTO
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