Unable to log on into Azure portal due regular ad account cache credentials
Hello Experts,
I am unable to sign into the Azure portal using my admin or global admin account, because instead the systems is being redirected to my regular AD account.
I tried the following with no luck:
Open Chrome in incognito browser, delete all web page history, cache, credentials, and no luck
Open Edge with a new administrative windows, delete cached, web page history and credentials same results
Any ideas on how to resolve this?
Are there any PowerShell instructions to delete cached credentials to access Azure portal? if so, please provide instructions
PowershellActive DirectoryAzure
Last Comment
Bembi
8/22/2022 - Mon
Bembi
Have you checked the credentials manager in control panel?
It is just Azure accessed by the browser or do you use a hybrid conbfiguration, where parts of the AD is synced into Azure? Maybe the snychronization failed.
Jerry Seinfield
ASKER
credentials manager looks ok in control panel, synchronization is ok
You may try to use cmd - klist purge to get aware, if kerberos is in scope. This comand clears the kerberos ticket cache. Reboot does the same. If you clear the browser cache (where non kerberos credentials are stored), make sure you close all browser sessions and use a new one. Azure is first at all a web site, but due to the AD sync in a special condition.
It is just Azure accessed by the browser or do you use a hybrid conbfiguration, where parts of the AD is synced into Azure? Maybe the snychronization failed.