how to bypass bitlocker
Hi Experts,
If your windows 10 OS has bitlocker enabled, is there a way to get around it if you computer has blue screened and asking for the bitlocker key to continue to tepair it.
A customer has enabled accidently and has no id how to get tge key, they also not sure of there microsoft account to retrieve it.
Thank you for your help experts
If your windows 10 OS has bitlocker enabled, is there a way to get around it if you computer has blue screened and asking for the bitlocker key to continue to tepair it.
A customer has enabled accidently and has no id how to get tge key, they also not sure of there microsoft account to retrieve it.
Thank you for your help experts
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Lee W, MVP
You can hold on to it for 20 or 30 years and when technology advances enough, the encryption should be easier to break... but I don't that's an option for your customer.
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ASKER
yes i suspected that but i thought maybe there was a small remote way, no harm in asking :(
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If a system bluescreens and does not boot successfully 3 times in a row, it tries to enter recovery mode and needs the Bitlocker recovery key for that. Is that what you see, bluescreens while booting?
If yes:
If that customer is unable to find the recovery key (it cannot enable Bitlocker unless a MIcrosoft account was in use and he should know which accounts he uses!), there's not much you can do short of this: if there exist system backups as in image copies (whole system drive imaged), there's a chance that the system crashed once before and that crash would have produced a full RAM dump, from which one could extract the Bitlocker key). Small chance, but worth checking if you have an image.
If yes:
If that customer is unable to find the recovery key (it cannot enable Bitlocker unless a MIcrosoft account was in use and he should know which accounts he uses!), there's not much you can do short of this: if there exist system backups as in image copies (whole system drive imaged), there's a chance that the system crashed once before and that crash would have produced a full RAM dump, from which one could extract the Bitlocker key). Small chance, but worth checking if you have an image.
ASKER
hard to find what caused it as it wont stop going to blue screen and when you go into trouble shooting it always asks for the bitlocker key. all i could do is just disconnect all devices and see if that fuxes but no luck :(
ASKER
thank you
ASKER
couldnt get it going customer didnt know of sognon or password or account