troubleshooting Question

VSS errors when trying to backup to NAS box

Avatar of Keith Owen
Keith OwenFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows Server 2012* Volume Snapshot Service (VSS)VMware
5 Comments1 Solution34 ViewsLast Modified:
Hi, ok this is my setup.

HOST machine running VMware Esxi
VM Server running Server 2012 - Local backup to NAS box
VM Server running Server 2012 - Local backup to NAS box
Netgear NAS box.
MSP360 software to backup to NAS box.

We have cloud backups to MS Azure which are working ok.
Backups to the NAS box from the MSP360 software will not go through and prompt the following error.....

The VSS object was in an incorrect state for the requested operation.

From event viewer
0x80070005, Access is denied.  
   Operation: Gathering Writer Data Context: Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220} Writer Name: System Writer Writer Instance ID: {7a4cd003-e60a-4db1-b098-80412a5e4022}

My user should have all access to all servers.

Keith Owen

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros