troubleshooting Question

Outlook not displaying email body of text and deletes text when pressing enter when moving to another line

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LICOMPGUY asked on
* Windows UpdatesExchangeOutlook
14 Comments1 Solution26 ViewsLast Modified:
Hi all

As of this afternoon, having issues at 3 different offices. The ver of Windows is 10, happens to be 20h2, possibly 2004 build too,but not sure if that is the cause because it has been fine for days!!

1. When an e-mail comes in there is no text or body to the e-mail within Outlook 2019
2. If I attempt to create a message and type and the end of line 1, i press enter, to go to line 2, it deletes line1,
3. At that point all text is gone in the sending client BUT if I don't press enter, and type even though I am unable to see the text in the Outlook client that is sending it, I am able to see it in the receiving client.
This only appears to occur with Outlook from this afternoon, it occurs with exchange, gmail, optonline.
So it is NOT looking like the hosting company for exchange.

Anyone?  It seems like it is spreading as i am getting more and more calls on this one!

Thanks!
ASKER CERTIFIED SOLUTION
Bembi
CEO

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