Ralph Gould
asked on
All outlook emails blank
New emails, received emails, replies - every email is blank. When you type it would show the characters for a second then disappear.
I've tried safe mode, no addins enabled, uninstall, reinstall, remove the av software.
I'm not certain what's next. Just desktop outlook 365. Happened to 2 users everyone else is fine for now. Any ideas?
I've tried safe mode, no addins enabled, uninstall, reinstall, remove the av software.
I'm not certain what's next. Just desktop outlook 365. Happened to 2 users everyone else is fine for now. Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Go in "control panel" ---> "Program and features" and select you office version. Select "change" button and then do a "restore online".
There is a confirmed issue that Microsoft is currently working to fix. There is nothing for you to do but wait until thing go back to working again.
running this as admin has worked on all of mine.
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
At least this was Sheldons proposal :-)