troubleshooting Question

Unable to connect laptop with external monitor

Avatar of Guenter Haslinger
Guenter HaslingerFlag for Austria asked on
Windows 10Displays / Monitors* Drivers
4 Comments1 Solution9 ViewsLast Modified:
I'm having issues connecting a laptop with an external monitor. VGA, DisplayPort and DVI are all not working.
When I navigate to the "Project" menu in Windows, the message "Your PC can't project to another screen. Try reinstalling the driver or using a different video card" appears.
I already tried to uninstall the driver and afterwards to install the latest driver, but that did not solve the problem as well.
The laptop is equipped with an NVIDIA Quadro K2100M and the driver with version 392.65 (release date 04/20/2021) is currently installed. The current Windows version is 20H2.
ASKER CERTIFIED SOLUTION
Guenter Haslinger
Test engineer

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