troubleshooting Question

The computer keeps crashing and kicking the user offline

Avatar of tjie
tjieFlag for United States of America asked on
Windows 10* Microsoft TeamMicrosoft 365Windows OS
6 Comments1 Solution19 ViewsLast Modified:

This is in Windows 10 and office 365 environment.
One of End User has the following issues:
Her computer keeps crashing and kicking her offline (It is for all applications).

Then, things that I did:
I checked the Hard Disk. It is in the excellent level either for Performance or health.
I deleted some application such as Microsoft Team, Office 365 and others. I cleaned up with Crap cleaner, fixing the registry, deleting files in both Temp’s folders, reboot the computer, then reinstalling back the above applications.
The end user tried it, but reported back that the issue is still the same. It still keeps crashing and kicking her offline (Then, she needs to restart ).

Dr. KlahnPrincipal Software Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros