troubleshooting Question

Uploads on wordpress website are not working properly as sometimes website visitors are able to download and it appears as from fake path while other time website vistors are unable to download

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Web DevelopmentJavaScript* UploadsWordPress* LAMP
3 Comments2 Solutions11 ViewsLast Modified:
Hi experts,

we have hosted WordPress  website where we are usually uploads documents from cPanel or FTP to specific folder called documents as usually those are in format of pdf so user when visit specific section user can select which files he needs and then click download or another option  with button called download as zip file .The issue that when user click on pdfs it is  downloading normally but  when user click on downlaod as Zip it is not downloading at all or  rarely download and shows as fake path so this problem appeared recently only with  download  as zip option

waiting for your kind advice 
David Favor
Fractional CTO
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